Vice President – Third Party Oversight – Global Supplier Services, EMEA Operations Lead at J.P. Morgan Chase

EMEA operations lead for third party oversight; manage a team of brokers handling onboarding and steady-state supplier updates; part of Global Supplier Services EMEA leadership; responsibilities include addressing employee concerns, communicating location updates, driving people agenda initiatives, and enabling cross-functional learning and collaboration between GSS functions.

Vice President – Third Party Oversight – Global Supplier Services at J.P. Morgan Chase

APAC lead for third party oversight operations; manage a team of brokers handling all APAC supplier onboarding and updates; onsite leadership responsibilities include addressing PH GSS employee concerns, communicating location updates, driving people agenda initiatives, and facilitating cross-functional learning and collaboration between GSS functions.

Assistant Vice President – Supplier Delivery Management and Oversight – Consumer & Community Banking Operations at J.P. Morgan Chase

Senior Business Analyst; supporting the executive director managing the overall CCB Operations supplier relationship across PH and IN. Drives financial governance, process standardization, and technology implementations across 6 lines of businesses and 3 suppliers. Responsible for managing supplier contract development, executive reporting, and supplier data. Partnered with a project team to standardize contracts; consolidated billable states and pricing; introduced a control penalty model; implemented MFA across multiple suppliers and lines of business; identified cost savings opportunities.

Bus Analys & Reporting Analyst – Capacity Management and Business Initiatives – Office of the CAO at J.P. Morgan Chase

Reporting Analyst; managed space demand for the Philippine Global Service Center; analyzed PH Corporate Location Strategy; facilitated reports and data analysis for site leadership in relation to space management demands and operational metrics; drove space management projects and process improvements.

Business Analyst III – Capacity Management and Business Initiatives – Office of the CAO at J.P. Morgan Chase

Reporting Analyst responsible for managing space demand for PH GSC; provided site leadership reporting and operational metric insights; drove space management initiatives and process improvements.

Business Analyst III – Performance Management – Global Planning and Support at J.P. Morgan Chase

Reporting Analyst; facilitated and governed end-to-end business reviews; provided in-depth data analysis and reporting to offshore and domestic leadership for operational metrics and performance management.

Business Analyst I – Site Central at J.P. Morgan Chase

Reporting body and automation SME for the function support group; handled post-fact reporting and provided analysis and suggestions to help business partners improve performance.