Available to hire
I’m a motivated IT student currently based in Krakow, with a strong interest in Software Testing and Quality Assurance. I have experience in customer service and IT support, and I enjoy turning complex problems into clear, actionable solutions.
I’m detail-oriented, eager to learn, and excited to start my career as a Junior QA Specialist, bringing a proactive attitude and solid fundamentals in testing concepts to any team.
Skills
Experience Level
Intermediate
Language
Arabic
Fluent
English
Advanced
French
Advanced
Work Experience
Software Testing Intern at Naftal
August 1, 2023 - August 1, 2024Assisted testing internal systems and identified software issues; reported bugs and documented technical problems; performed data validation and system checks; supported users with basic IT troubleshooting; gained practical understanding of software testing processes.
Call Center Agent at Djezzy
February 1, 2023 - July 1, 2023Handled customer inquiries and resolved issues efficiently; developed strong problem-solving and communication skills; used CRM systems to manage customer data; maintained high customer satisfaction levels.
Education
Bachelor in Computer Science at WSB University
February 1, 2025 - May 26, 2026Bachelor in Computer Science at Bejaia University
January 1, 2023 - December 31, 2024Qualifications
Industry Experience
Software & Internet
Skills
Experience Level
Intermediate
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