Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Benjamin Ong, a Senior Product Designer and UX leader focused on building fintech experiences that are accessible, compliant, and delightful. I enjoy turning complex financial requirements into clean, scalable product ecosystems, and I’ve led design teams through 0-to-1 and growth phases across APAC. I value cross-functional collaboration, design systems, and data-driven discovery. When I’m not crafting interfaces, I mentor teammates, advocate for accessible design, and explore new tools to streamline discovery and delivery.…Hi, I’m Benjamin Ong, a Senior Product Designer and UX leader focused on building fintech experiences that are accessible, compliant, and delightful. I enjoy turning complex financial requirements into clean, scalable product ecosystems, and I’ve led design teams through 0-to-1 and growth phases across APAC. I value cross-functional collaboration, design systems, and data-driven discovery. When I’m not crafting interfaces, I mentor teammates, advocate for accessible design, and explore new tools to streamline discovery and delivery.

Benjamin Ong

Product Designer, UX Designer, UI Designer, +2





Hi, I’m Benjamin Ong, a Senior Product Designer and UX leader focused on building fintech experiences that are accessible, compliant, and delightful. I enjoy turning complex financial requirements into clean, scalable product ecosystems, and I’ve led design teams through 0-to-1 and growth phases across APAC. I value cross-functional collaboration, design systems, and data-driven discovery. When I’m not crafting interfaces, I mentor teammates, advocate for accessible design, and explore new tools to streamline discovery and delivery.…Hi, I’m Benjamin Ong, a Senior Product Designer and UX leader focused on building fintech experiences that are accessible, compliant, and delightful. I enjoy turning complex financial requirements into clean, scalable product ecosystems, and I’ve led design teams through 0-to-1 and growth phases across APAC. I value cross-functional collaboration, design systems, and data-driven discovery. When I’m not crafting interfaces, I mentor teammates, advocate for accessible design, and explore new tools to streamline discovery and delivery.

Available to hire

Hi, I’m Benjamin Ong, a Senior Product Designer and UX leader focused on building fintech experiences that are accessible, compliant, and delightful. I enjoy turning complex financial requirements into clean, scalable product ecosystems, and I’ve led design teams through 0-to-1 and growth phases across APAC.

I value cross-functional collaboration, design systems, and data-driven discovery. When I’m not crafting interfaces, I mentor teammates, advocate for accessible design, and explore new tools to streamline discovery and delivery.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

UX Lead, APAC at Western Union

February 1, 2026 - May 1, 2026

Led the APAC remittance and digital wallet product experience for Singapore and Australia. Dual-hatted as Lead Product Designer and Product Manager to orchestrate requirements, define the strategic roadmap, and design end-to-end journeys. Delivered five end-to-end remittance verticals: Loans, Mobile Top-ups, Gift Cards, Bill Payments, and Insurance.

Senior UX Designer at Manulife

February 1, 2024 - February 1, 2026

Led the design vision and execution for Manulife’s first Singapore customer-facing mobile app from inception to launch. Proactively stepped into Product Owner responsibilities to enforce requirement alignment and independently architected the entire end-to-end interface ecosystem. Regulated fiscal tools (MAS-regulated advisor tools) including EPOS, eFNA, and policy servicing systems, turning dense compliance logic into streamlined digital advisory workflows.

UX Lead at Singlife

December 1, 2021 - February 1, 2024

Promoted to UX Lead; built and grew the design team to four. Propelled Propel, an enterprise one-stop SaaS ecosystem for financial advisors, with end-to-end design strategy and execution, culminating in a nomination for the 2025 UX Award. Led a data-driven discovery with 15+ financial consultants, translating qualitative insights into concrete product roadmaps. Scaled Singlife’s Design System, achieving a 50%+ reduction in design and prototyping ramp-up time.

UX Designer at Prudential

April 1, 2020 - December 1, 2021

UX Designer for direct-to-consumer Prudential digital insurance platform; oversaw the UX and UI for new products and improved journeys and overall experience.

UX Designer at Perx Technologies

January 1, 2020 - April 1, 2020

Redesigned the end-to-end of a key SaaS module. Introduced and advocated for the adoption of a design system (Ant). Departed due to a COVID-19-related retrenchment affecting new joiners.

UX Designer at FWD Insurance

March 1, 2019 - December 1, 2019

Direct-to-consumer Insurance: Oversaw the UX and UI for FWD digital insurance platform; designed new products and improved journeys. Created and advocated for a unified design system for the Singapore team.

UX Designer at Perx Technologies

August 1, 2018 - March 1, 2019

Data-Driven Discovery: Planned and executed a cross-border UX research study to gather insights and pain points to align product strategy and design decisions. Produced artifacts including CJMs and Personas.