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I am a motivated sales and customer service professional with a focus on direct sales and coaching. Certified trainer in direct sales, I bring strong communication, closing skills, and self-organization to remote work. I have experience with customer consulting & sales (D2D, call center, insurance), training & coaching of sales employees, CRM systems & data management, and digital communication & self-organization (home office). I also excel in conflict resolution & objection handling and maintain a goal-oriented work approach with strong self-motivation.…I am a motivated sales and customer service professional with a focus on direct sales and coaching. Certified trainer in direct sales, I bring strong communication, closing skills, and self-organization to remote work. I have experience with customer consulting & sales (D2D, call center, insurance), training & coaching of sales employees, CRM systems & data management, and digital communication & self-organization (home office). I also excel in conflict resolution & objection handling and maintain a goal-oriented work approach with strong self-motivation.

Benedikt Alexander Lutz

Presenter, Voiceover Artist, Content Creator, +6

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I am a motivated sales and customer service professional with a focus on direct sales and coaching. Certified trainer in direct sales, I bring strong communication, closing skills, and self-organization to remote work. I have experience with customer consulting & sales (D2D, call center, insurance), training & coaching of sales employees, CRM systems & data management, and digital communication & self-organization (home office). I also excel in conflict resolution & objection handling and maintain a goal-oriented work approach with strong self-motivation.…I am a motivated sales and customer service professional with a focus on direct sales and coaching. Certified trainer in direct sales, I bring strong communication, closing skills, and self-organization to remote work. I have experience with customer consulting & sales (D2D, call center, insurance), training & coaching of sales employees, CRM systems & data management, and digital communication & self-organization (home office). I also excel in conflict resolution & objection handling and maintain a goal-oriented work approach with strong self-motivation.

Available to hire

Wiesbaden, Germany

I am a motivated sales and customer service professional with a focus on direct sales and coaching.

Certified trainer in direct sales, I bring strong communication, closing skills, and self-organization to remote work. I have experience with customer consulting & sales (D2D, call center, insurance), training & coaching of sales employees, CRM systems & data management, and digital communication & self-organization (home office). I also excel in conflict resolution & objection handling and maintain a goal-oriented work approach with strong self-motivation.

Skills

CRM

Presentation Design

Copywriting

Experience Level

CRM

Expert

Presentation Design

Expert

Copywriting

Intermediate

Language

German

Fluent

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Customer Acquisition in Field Sales (Private Customers) at Charisma Business & Sales GmbH & Co. KG

February 1, 2024 - August 1, 2025

Customer acquisition in field sales (private customers). Presentation and sale of telecoms products. Training and coaching of new sales representatives. Target tracking and performance monitoring.

Service Employee & Trainer at Das Wohnzimmer – Wiesbaden

September 1, 2023 - January 1, 2024

Guest support and reservation coordination. Introduction and training of new employees.

Interface Communications Coordinator at CDS Call Dispatch Schölz GmbH

August 1, 2025 - Present

Interface communication between internal departments and external service providers; coordination and alignment with internal teams and external partners; confident handling of time-critical situations while maintaining defined quality standards.

Sales Representative & Certified Trainer in Direct Sales at Charisma Business & Sales GmbH & Co. KG

February 1, 2024 - August 1, 2025

Field customer acquisition in private customers; presentation and sale of telecommunications products; training and coaching of new sales representatives; target tracking and performance monitoring.

Call Center Agent (Inbound) at Mannheim GmbH

April 1, 2024 - August 1, 2024

Telephone customer service; processing of inquiries and complaints; documentation in CRM system; high customer satisfaction through solution-oriented work.

Interface Communications & Coordination at CDS Call Dispatch Schölz GmbH

August 1, 2025 - Present

Interface communication between internal departments and external service providers; coordination and alignment within internal teams and external partners; managing time-critical situations while maintaining defined quality standards.