Maram Ben Njima

Available to hire

I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management.

About

I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.

  • 4 years' experience
  • Joined December 2025

Languages

  • ArabicFluent
  • EnglishFluent
  • FrenchFluent

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Retail
  • Software & Internet

Work experience· 13 roles

Regional Manager & Student Lead Conversion SpecialistJul 2025 – Aug 2025 · 2 mos

Act as a regional representative, providing personalized support and guidance throughout the application journey. Collaborate with the agency team to optimize outreach strategies and conversion funnels.

Regional Manager & Student Lead Conversion Specialist · UI IncJul 2025 – Aug 2025 · 2 mos

Manage and convert student leads interested in pursuing higher education abroad. Act as a regional representative, providing personalized support and guidance throughout the application journey. Collaborate with the agency team to optimize outreach strategies and conversion funnels. Conduct consultations, assess candidate profiles, and match them with appropriate international programs. Maintain consistent communication with students and institutional partners to ensure a smooth onboarding.

Meta Ads Specialist · Effita BelgiumJan 2025 – Nov 2025 · 11 mos

Planned and optimized Meta Ads campaigns, conducted AB testing, and created reports. Improved fluency in English through real-world client interactions.

Meta Ads Specialist · Effita SK BelgiumJan 2025 – Nov 2025 · 11 mos
Graphic Design & Instagram Management (Intern) · StartAnriseJul 2023 – Feb 2025 · 1 yr 8 mos
Customer & Staff Manager · L'AromateJul 2023 – Feb 2025 · 1 yr 8 mos
Graphic Designer & Instagram Manager (Intern) · SousseJan 2023 – Mar 2023 · 3 mos
Operator (Market Research) / Phone Marketing · Sousse / Jinen Center CPFJan 2023 – Mar 2023 · 3 mos

Education· 6

Master · Higher Institute of Management (ISG/ISGS)2030 – 2025
Bachelor · Bachelor: Marketing and Business Science English - Level B2 certificate2020 – 2023
Master · Higher Institute of Management (ISG)2030 – 2025
Bachelor · Higher Institute of Management (ISG)2020 – 2023

Certifications and awards

English Certificate - Level B22030 – 2025
English Certificate - Level B22020 – 2023
English Certificate - Level B22020 – 2023

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