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I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.…I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.

Maram Ben Njima

Community Manager, Digital Marketer, Voiceover Artist, +7

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I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.…I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.

Available to hire

I’m a digital marketing and customer-focused professional with a strong background in communication, organization, and client relationship management. I’ve worked across digital marketing, customer service, and operational roles, including managing Meta Ads campaigns, supporting lead conversion, handling CRM-based communication, and coordinating projects in fast-paced environments. Fluent in Arabic, English, and French, I combine creativity with structure, bringing empathy, attention to detail, and a results-driven mindset. What sets me apart is my ability to connect with people while staying organized, adaptable, and committed to delivering high-quality experiences for both clients and teams.

Skills

Experience Level

Data Visualization

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Fluent

Work Experience

Meta Ads Specialist at Effita SK Belgium

January 1, 2025 - November 1, 2025

Plan, optimize Meta Ads campaigns; audience targeting; AB testing; campaign optimization.

Network Marketer at Jeunesse Center - CPF

January 1, 2023 - March 1, 2023

Market research, phone marketing, and outreach activities.

Customer & Staff Manager at L'Aromate

July 1, 2023 - February 1, 2025

Managed customer relations and staff operations; improved service quality and staff experience.

Graphic Designer & Instagram Manager (Intern) at Sousse Startup Rise

January 1, 2023 - February 1, 2025

Designed visuals aligned with brand identity; managed Instagram using Meta Business Suite.

Regional Manager & Student Lead Conversion Specialist at UI Inc

July 20, 2025 - August 20, 2025

Manage and convert student leads interested in pursuing higher education abroad. Act as a regional representative, providing personalized support and guidance throughout the application journey. Collaborate with the agency team to optimize outreach strategies and conversion funnels. Conduct consultations, assess candidate profiles, and match them with appropriate international programs. Maintain consistent communication with students and institutional partners to ensure a smooth onboarding.

Graphic Design & Instagram Management (Intern) at StartAnrise

July 20, 2023 - February 20, 2025

Conceived and produced visuals aligned with brand identity, managed Instagram content, and supported branding efforts for client projects.

Customers and Staff Manager at L'AROMATE

February 1, 2021 - June 20, 2023

Led customer and staff management, improving service quality and staff experience.

Operator (Market Research) / Phone Marketing at Sousse / Jinen Center CPF

January 1, 2023 - March 1, 2023

Worked on market research and phone-based marketing activities, communicating with clients to understand their needs.

Film Translator at Vision Production

June 20, 2021 - September 20, 2021

Translated film content as part of production workflows.

Founder & Creative Designer at Pinkmoon Crafts

June 20, 2021 - August 20, 2023

Founded and designed creative projects for clients, including branding and craft-based products.

Regional Manager & Student Lead Conversion Specialist

July 20, 2025 - August 20, 2025

Act as a regional representative, providing personalized support and guidance throughout the application journey. Collaborate with the agency team to optimize outreach strategies and conversion funnels.

Meta Ads Specialist at Effita Belgium

January 1, 2025 - November 1, 2025

Planned and optimized Meta Ads campaigns, conducted AB testing, and created reports. Improved fluency in English through real-world client interactions.

Graphic Designer & Instagram Manager (Intern) at Sousse

January 1, 2023 - March 20, 2023

Designed visuals aligned with brand identity; created branded materials for clients; contributed to VESTA handmade/organic product line.