Hi, I'm Alfredo X. Caza, a telecommunications professional with 17 years of experience at Charter Communications/Time Warner Cable. I excel in technical support, complex troubleshooting, customer service, sales, retention, and data entry. I am bilingual and fluent in Spanish, and I take pride in delivering high-quality service in every role. I'm looking for a long-term opportunity where I can leverage my telecom knowledge, problem-solving abilities, and user-focused design skills (UX) to help the company reach its goals and KPIs. I am a hard-working, goal-driven team member who is committed to making a positive impact wherever I work.…Hi, I'm Alfredo X. Caza, a telecommunications professional with 17 years of experience at Charter Communications/Time Warner Cable. I excel in technical support, complex troubleshooting, customer service, sales, retention, and data entry. I am bilingual and fluent in Spanish, and I take pride in delivering high-quality service in every role. I'm looking for a long-term opportunity where I can leverage my telecom knowledge, problem-solving abilities, and user-focused design skills (UX) to help the company reach its goals and KPIs. I am a hard-working, goal-driven team member who is committed to making a positive impact wherever I work.WWWW…