Available to hire
I’m a Quality Engineer with four years of experience across test automation, API testing, and release quality. I enjoy working closely with cross-functional teams to catch risks early, strengthen test coverage, and make releases smoother and more reliable. I’ve worked with tools like Playwright, Cypress, Postman, and GitHub Actions, and I’m comfortable stepping into small engineering changes when needed.
I care about building testing practices that actually stick, the kind that give teams real confidence at release time. Core Strengths: Test Automation | Shift-Left | CI/CD Integration | Risk-Based Testing | Continuous Improvement
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
QA Test Analyst at Fiserv
July 1, 2021 - July 1, 2022Led quality initiatives across Agile squads, embedding shift-left practices and improving collaboration between developers, product managers, and testers. Implemented API smoke tests in GitHub Actions, enabling critical checks to run automatically on pull requests and catching issues earlier in the development cycle. Partnered with developers to improve test stability, automation coverage, CI/CD quality gates, and release confidence across frontend, backend, and API changes. Supported production bug bashes for new features, validated real customer workflows, and improved release readiness. Mentored developers and junior team members on automation best practices, API testing, and quality-first delivery.
Wholesale Consultant at Flight Centre, Infinity Holidays
April 1, 2016 - June 1, 2020Handled wholesale travel inquiries and bookings, optimized client itineraries, and contributed to vendor relationships to improve product knowledge and customer satisfaction. Supported large-scale travel arrangements and ensured smooth execution of complex itineraries.
Travel Consultant at American Express
February 1, 2015 - March 1, 2016Provided premium travel consultation, itinerary planning, and customer support to high-value clients, delivering tailored travel solutions and maintaining high service standards.
Quality Engineer at Fergus
July 1, 2022 - PresentLed quality initiatives across Agile squads, embedding shift-left practices and improving collaboration between developers, product managers, and testers. Designed, maintained, and improved Cypress and Playwright automation suites, increasing test coverage across key customer workflows and reducing manual regression effort. Implemented API smoke tests in GitHub Actions, enabling automated checks on pull requests and helping catch issues earlier in the development cycle. Partnered with developers to improve testability, automation coverage, CI/CD quality gates, and release confidence across front-end, back-end, and API changes. Worked with Postman/Newman API tests and supported the move toward more maintainable, code-based test coverage. Contributed small engineering changes including React/UI fixes, automation improvements, and CI workflow updates. Supported production bug bashes for new features, helping validate real customer workflows, identify issues early, and improve release read
Wholesale Consultant at Flight Centre / Infinity Holidays
April 1, 2016 - June 1, 2020Supported wholesale travel operations, providing product knowledge and customer support to travel agents, helping drive bookings and consolidate travel solutions.
Education
Dev Academy Diploma at Enspiral Dev Academy
June 1, 2020 - October 1, 2020Certificate in Airline and Aviation at Travel Careers and Training
February 1, 2014 - December 1, 2014Enspiral Dev Academy certificate at Enspiral Dev Academy
June 1, 2020 - October 1, 2020Travel Careers and Training Certificate in Airline and Aviation at Travel Careers and Training
February 1, 2014 - December 1, 2014Certificate in Software Engineering at Enspiral Dev Academy
June 1, 2020 - October 1, 2020Certificate at Travel Careers and Training
February 1, 2014 - December 1, 2014Qualifications
Certificate in Airline and Aviation
February 1, 2014 - December 1, 2014Dev Academy Diploma
June 1, 2020 - October 1, 2020Travel Careers and Training Certificate in Airline and Aviation
February 1, 2014 - December 1, 2014Enspiral Dev Academy
June 1, 2020 - October 1, 2020Certificate in Airline and Aviation
February 1, 2014 - December 1, 2014Certificate in Software Engineering (Enspiral Dev Academy)
June 1, 2020 - October 1, 2020Industry Experience
Software & Internet, Travel & Hospitality, Professional Services, Financial Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a QA Engineer
We have the best qa engineer experts on Twine. Hire a qa engineer today.