BILLIE J. HENRY

Developed operational plans for a proposed med-spa, including services, business structure, financial considerations, and organizational needs. Researched industry requirements, regulations, provider relationships, operating standards, and vendor/business-development priorities to support future launch and growth. Organized planning documents, research findings, and ongoing project priorities to maintain momentum toward development goals.

Planned, organized, scheduled, and published digital content across Instagram, Snapchat, X, and other platforms. Managed end-to-end workflows including content calendars, audience communication, digital asset organization, deadlines, and recurring publishing processes. Reviewed engagement and performance data to inform content decisions and improve organization, consistency, and output quality. Used Notion and AI tools for planning, research, workflow organization, and content management.

Maintained customer, work-receipt, parts-receipt, inspection, certification/sticker, and automotive accounting records. Supported payroll and tax-related administration, filing, telephone communications, data entry, and office organization. Ensured accuracy and follow-through for administrative and documentation needs in a fast-paced automotive environment.