Available to hire
I’m a creative and commercially minded professional who thrives at the intersection of storytelling, brand experience, and customer engagement. My career spans high-growth tech environments, culture-focused museums, and creative startups, where I translate product knowledge into compelling experiences that build trust and deliver measurable results.
I’m currently studying Film and Media at Newcastle University, applying documentary, narrative, and digital media skills to real-world projects. I enjoy shaping brand narratives, designing engaging experiences, and collaborating across teams to translate ideas into tangible impact.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Sales and Customer Experience Specialist at Tesla Motors
November 1, 2024 - November 9, 2025Joined Tesla for the launch of one of its first UK sales pop-ups, helping shape the operational and customer experience model later adopted across all national locations. Consistently exceeded targets, achieving 150% of sales goals, and ranking Top 2 in the UK and Top 8 across EMEA at various points. Represented Tesla at national events including the Edinburgh Highland Show and the Cybertruck Roadshow, delivering engaging brand storytelling and product education to large audiences. Built a strong understanding of brand communication, customer psychology, and business management, using feedback to refine sales processes. Gained both B2C and B2B experience, managing private and corporate clients. Recognised with a 3.5 performance review for exceeding targets while studying full-time, and selected for upcoming EMEA Communications placement focusing on content creation and brand communication for digital campaigns.
Visitor Experience Assistant at Science Museum Group
September 30, 2024 - September 30, 2024Was part of the original founding team behind Wonderlab: The Bramall Gallery and the Flying Scotsman VR Experience, both becoming permanent fixtures after successful launches. Contributed to development, testing, and delivery of immersive exhibitions, adapting to technical challenges and shifting operational needs. Supported marketing and outreach, delivering live briefings, demonstrations, and visitor interactions that required clear communication and technical troubleshooting. Operated Tessitura ticketing and managed visitor flow to ensure a high-quality experience for thousands of guests.
Retail and Online Presence Assistant at Rooduke / Move Endurance Clinic
December 1, 2022 - November 9, 2025Collaborated with Rooduke to design and build their website, shaping the visual identity and user experience. Developed and executed a platform-specific social media strategy, tailoring content to different audiences and focusing on brand storytelling and engagement. Continued in a similar capacity as Move Endurance Clinic launched, supporting web design, content creation, and ongoing digital presence.
Bar Staff at Wheatlands Lodge Hotel
May 31, 2024 - May 31, 2024Independently managed front-of-house and bar operations in a fast-paced environment, handling bookings, inquiries, and service issues with strong problem-solving and time-management skills. Developed multitasking and communication abilities while providing attentive customer service to a diverse clientele.
Education
BA(Hons) Film and Media at Newcastle University
September 1, 2024 - November 9, 2025A-Levels at All Saints RC School
September 1, 2022 - June 1, 2024EPQ at All Saints RC School
September 1, 2022 - June 1, 2024Qualifications
Industry Experience
Media & Entertainment, Education, Retail, Professional Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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