Available to hire
Hi, I’m Blanca Chaparro Sánchez, a bilingual professional with over 10 years of experience in customer-facing roles, creative business management, and problem resolution. I’ve supported international clients across email, chat, and social media, always prioritizing empathy, clarity, and accuracy.
My time in Dublin strengthened my fluency, adaptability, and ability to thrive in fast-paced, multicultural environments. I’ve also led studio operations as a Tattoo Artist and Studio Manager, coordinating scheduling, payments, aftercare, and cross‑department collaboration to ensure smooth experiences from first inquiry to follow-up.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Illustrator & Founder – KUNO Soul at KUNO Soul (brand inactive)
January 1, 2022 - January 1, 2022Designed custom illustrations and apparel for online clients. Managed e-commerce communication, order tracking, and post-sale support. Oversaw packaging quality, supplier coordination, and shipment follow-ups.
Illustrator & Founder at KUNO Soul
January 1, 2022 - January 1, 2022Designed custom illustrations and apparel for online clients. Managed e-commerce communication, order tracking, and post-sale support. Oversaw packaging quality, supplier coordination, and shipment follow-ups.
Professional Tattoo Artist & Studio Manager at Own studio + external collaborations (ES/IE)
January 1, 2020 - November 1, 2025Managed full customer lifecycle: inquiries, quotes, bookings, payments, and aftercare. Provided bilingual customer service through email, Instagram, and WhatsApp. Maintained digital scheduling systems and organized daily workflows. Resolved client concerns with empathy and professionalism, ensuring satisfaction. Collaborated with studios for on-site work, compliance, and hygiene standards.
Tattoo Artist & Studio Manager at Own studio (Self-employed)
January 1, 2020 - October 28, 2025Managed full customer lifecycle: inquiries, quotes, bookings, payments, and aftercare. Provided bilingual customer service through email, Instagram, and WhatsApp. Maintained digital scheduling systems and organized daily workflows. Resolved client concerns with empathy and professionalism, ensuring satisfaction. Collaborated with studios for on-site work, compliance, and hygiene standards.
Sales Assistant at Inditex Group Spain
January 1, 2010 - January 1, 2010Delivered high-volume customer service in a fast-paced retail environment. Assisted with sales, returns, stock organization, and visual merchandising. Strengthened teamwork, multitasking, and communication under pressure.
Education
Qualifications
Master’s in 3D Animation & Video Games
January 11, 2030 - October 28, 2025Bachelor’s in Illustration
January 11, 2030 - October 28, 2025Complementary coursework in Character Creation & Visual Design
January 11, 2030 - October 28, 2025Master's in 3D Animation & Video Games
January 11, 2030 - November 1, 2025Bachelor's in Illustration
January 11, 2030 - November 1, 2025Industry Experience
Retail, Consumer Goods, Software & Internet, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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