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Hi, I’m Ibukunoluwa Oladipo, a graduate with hands-on experience in customer service, social media management, and marketing. I thrive in fast-paced settings, enjoy collaborating with teams, and love converting ideas into actionable solutions that meet deadlines. I’m passionate about building relationships, delivering value to clients, and continuously expanding my skills with new tools in digital marketing, graphic design, and content creation. I’m excited about joining a dynamic organization that supports creativity and professional growth.…Hi, I’m Ibukunoluwa Oladipo, a graduate with hands-on experience in customer service, social media management, and marketing. I thrive in fast-paced settings, enjoy collaborating with teams, and love converting ideas into actionable solutions that meet deadlines. I’m passionate about building relationships, delivering value to clients, and continuously expanding my skills with new tools in digital marketing, graphic design, and content creation. I’m excited about joining a dynamic organization that supports creativity and professional growth.

Ibukunoluwa Oladipo

Social Media Manager, Social Media Freelancer, Copywriter, +3

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Hi, I’m Ibukunoluwa Oladipo, a graduate with hands-on experience in customer service, social media management, and marketing. I thrive in fast-paced settings, enjoy collaborating with teams, and love converting ideas into actionable solutions that meet deadlines. I’m passionate about building relationships, delivering value to clients, and continuously expanding my skills with new tools in digital marketing, graphic design, and content creation. I’m excited about joining a dynamic organization that supports creativity and professional growth.…Hi, I’m Ibukunoluwa Oladipo, a graduate with hands-on experience in customer service, social media management, and marketing. I thrive in fast-paced settings, enjoy collaborating with teams, and love converting ideas into actionable solutions that meet deadlines. I’m passionate about building relationships, delivering value to clients, and continuously expanding my skills with new tools in digital marketing, graphic design, and content creation. I’m excited about joining a dynamic organization that supports creativity and professional growth.

Available to hire

Hi, I’m Ibukunoluwa Oladipo, a graduate with hands-on experience in customer service, social media management, and marketing. I thrive in fast-paced settings, enjoy collaborating with teams, and love converting ideas into actionable solutions that meet deadlines.
I’m passionate about building relationships, delivering value to clients, and continuously expanding my skills with new tools in digital marketing, graphic design, and content creation. I’m excited about joining a dynamic organization that supports creativity and professional growth.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Work Experience

Customer Service Specialist at Teamtech

May 1, 2025 - Present

Managed inbound calls from members of multiple Credit Unions and Banks, providing high-level customer support and financial service solutions. Verified and tracked customer account status, checks, and payments using Kiva and related banking systems. Provided detailed information on account types and financial products including money market accounts, loans, and debit cards. Supported customers affected by fraud by initiating dispute processes, securing accounts, and issuing replacements for lost or stolen debit cards. Used Genesys for call management and Workday for workflow tracking and reporting, ensuring compliance with service-level agreements and customer satisfaction standards.

Social Media Manager at Nabeltech Consultancy

February 1, 2023 - February 1, 2024

Orchestrated a 70% increase in lead generation through captivating and educational copy. Designed and delivered compelling graphics and videos using Canva, Adobe, and Figma, boosting brand visibility. Implemented marketing strategies that grew followers by 45% and enhanced overall brand awareness; nurtured social media platforms to achieve a 15% rise in user engagement.

Executive Account Manager at Zero G Media

February 1, 2021 - January 1, 2022

Served as the primary liaison between the advertising agency and clients, ensuring seamless communication and clear understanding of client requirements. Retained 95% of existing clients and generated new leads. Oversaw the successful launch of multiple media campaigns with a 100% completion rate and contributed to a 15% increase in agency revenue. Created high-conversion copy for campaigns, boosting campaign effectiveness by 35%.

Office Manager at Space Order

March 1, 2018 - October 1, 2020

Managed office supplies and inventory, reducing unnecessary spending by 15%. Maintained digital records and updated staff information to improve data accuracy by 20%. Scheduled meetings and events, compiled reports, and supported performance reviews to ensure smooth operations.