I am a technology, operations, and merchandising professional with a strong background in visual merchandising, planogram execution, technical support, and project management. I excel in coordinating cross-functional teams, training staff, and optimizing workflows to enhance the customer experience and operational efficiency. My experience ranges from retail operations at Apple to audio/video production and event technical management. I am recognized for my ability to bridge the gap between technology, design, and customer engagement. Throughout my career, I have led store visual merchandising efforts including during key product launches, managed technical setups for live events, and collaborated effectively with vendors, contractors, and internal teams to deliver seamless results.

Blayne T. Onnen

I am a technology, operations, and merchandising professional with a strong background in visual merchandising, planogram execution, technical support, and project management. I excel in coordinating cross-functional teams, training staff, and optimizing workflows to enhance the customer experience and operational efficiency. My experience ranges from retail operations at Apple to audio/video production and event technical management. I am recognized for my ability to bridge the gap between technology, design, and customer engagement. Throughout my career, I have led store visual merchandising efforts including during key product launches, managed technical setups for live events, and collaborated effectively with vendors, contractors, and internal teams to deliver seamless results.

Available to hire

I am a technology, operations, and merchandising professional with a strong background in visual merchandising, planogram execution, technical support, and project management. I excel in coordinating cross-functional teams, training staff, and optimizing workflows to enhance the customer experience and operational efficiency. My experience ranges from retail operations at Apple to audio/video production and event technical management.

I am recognized for my ability to bridge the gap between technology, design, and customer engagement. Throughout my career, I have led store visual merchandising efforts including during key product launches, managed technical setups for live events, and collaborated effectively with vendors, contractors, and internal teams to deliver seamless results.

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Work Experience

Technology & Merchandising Pro at Apple
January 31, 2025 - August 31, 2025
Led store visual merchandising, configured demo devices, and trained employees during the Apple Vision Pro launch. Acted as the main point of contact for troubleshooting during the product release and directed planogram changes to enhance storytelling and customer journey flow. Implemented store layout strategies aligning with corporate standards and mentored visual teams on standards, technology, and safety. Liaised with contractors and vendors during store remodels to ensure brand consistency and managed maintenance and repair activities to maintain a safe and engaging environment.
Operations Specialist at Apple
March 1, 2022 - August 31, 2025
Streamlined operations through workflow optimization and inventory management systems, leading to improved productivity. Achieved 100% accuracy on Apple's Product Inventory Audit for demo/ISU products. Supported sales teams by facilitating customer interactions and maintaining smooth store operations.
Sales Specialist at Apple
June 1, 2018 - August 31, 2025
Delivered seamless customer journeys by leveraging strong product knowledge and process efficiency.
Audio/Lighting/Stage Tech | Stage Design | Warehousing at Tech-Tronics
January 31, 2018 - August 31, 2025
Installed and maintained audio, lighting, and stage systems for events while ensuring client specifications and budgets were met. Supervised technical setups and breakdowns with optimized use of space and resources. Collaborated with vendors and clients to deliver tailored solutions for live productions.

Education

Audio/Video Production at Madison Media Institute
January 11, 2030 - August 31, 2025
Audio Production/Recording & Media Business at McNally Smith College of Music
January 11, 2030 - August 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Consumer Goods