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Hi, I’m Crystal Forrest, a versatile professional based in South Charleston, West Virginia. I thrive in fast-paced environments, learn quickly, and focus on teamwork, customer service, and detail orientation to help teams run smoothly. My background spans ecommerce, healthcare support, sales, and hospitality, giving me a well-rounded perspective on operations, client relations, and creative problem solving. I’ve built an online business with 100% positive feedback, led staff in assisted living, and delivered customer-focused solutions across healthcare, retail, and hospitality. I’m eager to contribute dedication, compassion, and creative energy to my next role, while continuing to grow my skills in design, project coordination, and client-facing work.…Hi, I’m Crystal Forrest, a versatile professional based in South Charleston, West Virginia. I thrive in fast-paced environments, learn quickly, and focus on teamwork, customer service, and detail orientation to help teams run smoothly. My background spans ecommerce, healthcare support, sales, and hospitality, giving me a well-rounded perspective on operations, client relations, and creative problem solving. I’ve built an online business with 100% positive feedback, led staff in assisted living, and delivered customer-focused solutions across healthcare, retail, and hospitality. I’m eager to contribute dedication, compassion, and creative energy to my next role, while continuing to grow my skills in design, project coordination, and client-facing work.

Crystal Forrest

Graphic Designer, Web Designer, Video Editor, +2

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Hi, I’m Crystal Forrest, a versatile professional based in South Charleston, West Virginia. I thrive in fast-paced environments, learn quickly, and focus on teamwork, customer service, and detail orientation to help teams run smoothly. My background spans ecommerce, healthcare support, sales, and hospitality, giving me a well-rounded perspective on operations, client relations, and creative problem solving. I’ve built an online business with 100% positive feedback, led staff in assisted living, and delivered customer-focused solutions across healthcare, retail, and hospitality. I’m eager to contribute dedication, compassion, and creative energy to my next role, while continuing to grow my skills in design, project coordination, and client-facing work.…Hi, I’m Crystal Forrest, a versatile professional based in South Charleston, West Virginia. I thrive in fast-paced environments, learn quickly, and focus on teamwork, customer service, and detail orientation to help teams run smoothly. My background spans ecommerce, healthcare support, sales, and hospitality, giving me a well-rounded perspective on operations, client relations, and creative problem solving. I’ve built an online business with 100% positive feedback, led staff in assisted living, and delivered customer-focused solutions across healthcare, retail, and hospitality. I’m eager to contribute dedication, compassion, and creative energy to my next role, while continuing to grow my skills in design, project coordination, and client-facing work.

Available to hire

Hi, I’m Crystal Forrest, a versatile professional based in South Charleston, West Virginia. I thrive in fast-paced environments, learn quickly, and focus on teamwork, customer service, and detail orientation to help teams run smoothly. My background spans ecommerce, healthcare support, sales, and hospitality, giving me a well-rounded perspective on operations, client relations, and creative problem solving.

I’ve built an online business with 100% positive feedback, led staff in assisted living, and delivered customer-focused solutions across healthcare, retail, and hospitality. I’m eager to contribute dedication, compassion, and creative energy to my next role, while continuing to grow my skills in design, project coordination, and client-facing work.

Skills

Web Design

Microsoft Excel

Experience Level

Web Design

Expert

Microsoft Excel

Expert

Language

English

Advanced

Work Experience

Ebay Seller at eBay Sellers

January 1, 2019 - Present

Operated an online store on eBay for multiple years, maintaining 100% positive feedback and a top seller status. Responsibilities included product research, listing optimization, shipping, handling returns, and delivering excellent customer service to ensure buyer satisfaction.

Administrative Assistant at Teays Valley Assisted Living

July 1, 2025 - October 18, 2025

Supervised a team of 10 operational staff, providing training on policies, procedures, and safety. Managed food inventory and control processes, reducing food costs by 70% through accurate forecasting and replenishment. Collaborated to ensure care plans were followed and accidents minimized. Oversaw budgeting for operations, labor, supplies, and equipment. Analyzed daily logs to identify bottlenecks and implemented process improvements, increasing productivity by 80%. Managed admissions and ensured nursing care plans were followed, maintaining patient records in electronic health records. Responded to emergencies and supported patient and family education on disease management and post-treatment care.

Sales Consultant/Customer Service at Vector Security Inc.

September 1, 2023 - October 18, 2025

Built and maintained a strong client base through relationship building and follow-up. Provided expert product knowledge, created persuasive proposals, negotiated pricing, and closed deals. Managed end-to-end sales process with annual deals around $100,000. Implemented a referral program resulting in a 70% increase in referrals and managed key accounts to ensure high satisfaction and repeat business.

Caretaker at Goodliving Assisted Living

April 1, 2017 - October 18, 2025

Provided residential care in a safe, comfortable environment. Assisted with activities of daily living, monitoring vital signs, and medication administration. Performed routine procedures (wound care, specimen collection), maintained infection control, and supported emergency responses. Coordinated with nurses to ensure quality patient care and documented care activities.

Auto parts delivery and sales at Autozone

November 1, 2016 - October 18, 2025

Delivered auto parts for commercial accounts, managed register transactions, and ensured customers received the right products. Consistently exceeded monthly sales targets through strong customer relationships and product knowledge. Maintained inventory accuracy with the purchasing department, identified upsell opportunities, and supported product selection for customers.

Lead server/ cook at TravelCenters of America

May 1, 2014 - October 18, 2025

Led a team of servers and cooks, trained on cooking techniques, safety, and kitchen protocols. Collaborated with the executive chef to develop seasonal menus, maintained sanitation and high-quality standards, and supported peak-hour operations. Built relationships with regular customers and resolved guest concerns to ensure a positive dining experience.

Crew Member at Sheetz

June 1, 2011 - October 18, 2025

Provided customer service, operated the register, and maintained the dining and social areas. Cleaned and stocked, prepared food items to standard recipes, and assisted with inventory management. Contributed to a positive team environment and supported safety and hygiene practices.