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I'm a highly organized and proactive professional with a strong track record in operations and administration. I excel at creating seamless workflows, coordinating multiple tasks, and delivering results on time and within budget. I thrive in fast-paced environments and enjoy building collaborative relationships across teams to drive efficiency and customer satisfaction. . I bring a client-focused mindset, strong communication skills, and a detail-oriented approach to help teams optimize workflows, manage projects, and deliver consistent results.…I'm a highly organized and proactive professional with a strong track record in operations and administration. I excel at creating seamless workflows, coordinating multiple tasks, and delivering results on time and within budget. I thrive in fast-paced environments and enjoy building collaborative relationships across teams to drive efficiency and customer satisfaction. . I bring a client-focused mindset, strong communication skills, and a detail-oriented approach to help teams optimize workflows, manage projects, and deliver consistent results.

Boitumelo Letlabika

Project Manager, Audio Transcriber, Data Annotator, +4

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I'm a highly organized and proactive professional with a strong track record in operations and administration. I excel at creating seamless workflows, coordinating multiple tasks, and delivering results on time and within budget. I thrive in fast-paced environments and enjoy building collaborative relationships across teams to drive efficiency and customer satisfaction. . I bring a client-focused mindset, strong communication skills, and a detail-oriented approach to help teams optimize workflows, manage projects, and deliver consistent results.…I'm a highly organized and proactive professional with a strong track record in operations and administration. I excel at creating seamless workflows, coordinating multiple tasks, and delivering results on time and within budget. I thrive in fast-paced environments and enjoy building collaborative relationships across teams to drive efficiency and customer satisfaction. . I bring a client-focused mindset, strong communication skills, and a detail-oriented approach to help teams optimize workflows, manage projects, and deliver consistent results.

Available to hire

I’m a highly organized and proactive professional with a strong track record in operations and administration. I excel at creating seamless workflows, coordinating multiple tasks, and delivering results on time and within budget. I thrive in fast-paced environments and enjoy building collaborative relationships across teams to drive efficiency and customer satisfaction.

. I bring a client-focused mindset, strong communication skills, and a detail-oriented approach to help teams optimize workflows, manage projects, and deliver consistent results.

Skills

CRM

HubSpot

Experience Level

CRM

Expert

HubSpot

Expert

Language

English

Fluent

Afrikaans

Advanced

Work Experience

Sales Operations Specialist / Project Manager at Liberty Group

December 1, 2015 - December 1, 2017

Assisting customers with product related questions and troubleshooting issues. Documenting customer interactions and feedback to improve service quality.

Customer Service Representative at The Aurum Institute of Health

January 1, 2018 - December 1, 2018

Update and maintain sales data in the CRM system ensuring accuracy. Generate and analyse sales performance reports, providing insights to the sales team and management on key metrics.

Sales Operations Specialist at Unlocked

January 1, 2019 - December 1, 2020

Manage and organize executive's schedule, including scheduling and coordinating appointments, meetings and conference calls. Screening and managing incoming emails, drafting responses or forwarding them to appropriate team members. Making travel arrangements, including booking flights, accommodation, ground transport and creating detailed itineraries.

Virtual Executive Assistant at Elvey

February 1, 2021 - February 1, 2023

Creating and posting job openings on various job boards, company website and social media platforms. Review incoming resumes and applications to identify qualified candidates based on job requirements. Coordinate and schedule interviews between candidates and hiring managers.

Recruitment Administration Assistant at The Carroll Home Team

January 1, 2024 - February 1, 2025

Assisted recruitment processes including posting jobs, screening candidates, coordinating interviews.

Project Manager / Sales Operations Specialist at FAST SIGNS of Fullerton

October 1, 2025 - March 1, 2026

Using HubSpot CRM to track customer interactions, manage leads and analyze sales data. Managing projects from initiation to completion, coordinating with cross-functional teams. Implementing process improvements to optimize sales workflow.