I translate business needs into technical solutions at the intersection of AI, web development, and product strategy. I've successfully built end-to-end model pipelines (data preparation → training → deployment) and developed human-centered chatbots that help organizations improve task completion rates and user experiences. I'm currently pursuing a Master of Science in Information Studies at UT Austin, and I bring hands-on experience from graduate research, industry internships, and university projects. I enjoy turning complex research into practical tools that people can actually use.…

Cheng Chin (Boris) Hsieh

I translate business needs into technical solutions at the intersection of AI, web development, and product strategy. I've successfully built end-to-end model pipelines (data preparation → training → deployment) and developed human-centered chatbots that help organizations improve task completion rates and user experiences. I'm currently pursuing a Master of Science in Information Studies at UT Austin, and I bring hands-on experience from graduate research, industry internships, and university projects. I enjoy turning complex research into practical tools that people can actually use.…

Available to hire

I translate business needs into technical solutions at the intersection of AI, web development, and product strategy. I’ve successfully built end-to-end model pipelines (data preparation → training → deployment) and developed human-centered chatbots that help organizations improve task completion rates and user experiences.

I’m currently pursuing a Master of Science in Information Studies at UT Austin, and I bring hands-on experience from graduate research, industry internships, and university projects. I enjoy turning complex research into practical tools that people can actually use.

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Experience Level

Expert
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Work Experience

Graduate Research Assistant at IC ²Institute, UT Austin
September 1, 2025 - November 6, 2025
Designed online surveys in Qualtrics with conditional logic, branching, embedding, and randomized presentation to facilitate feature extraction for downstream modeling. Built a Q-learning–based agent simulation using MESA to explore labor–employer interactions, testing feasibility and providing a foundation for future behavioral research.
Design Engineer Intern at Taiwan Imaging Tek, Industrial Technology Research Institute, Taiwan
September 1, 2024 - September 1, 2024
Developed a secure in-house web platform for interaction with LLMs, tested with 20 employees to improve productivity and usability. Implemented Retrieval-Augmented Generation and designed prompts to generate user-aligned responses. End-to-end deployment of open-source LLMs and databases on local servers for full-stack AI functionality. Supported model compression research by extracting and analyzing LLaMA3 weights.
Undergraduate Researcher at Taiwan Science Council (NSC) Project
April 1, 2024 - April 1, 2024
Supported Prof. Rong-Fuh Day’s NSC project on digital transformation for social welfare services. Developed a cost-effective AI chatbot solution for Fu-Chuan-Tzu-Shin Social Welfare to automate routine responses. Deployed chatbot to different applications such as Line and Facebook, reaching multiple user groups.
Project Lead at NCNU – Online Meal Delivery Web Platform for Elderly Living Alone
January 31, 2024 - January 31, 2024
Built an AI chatbot using Botpress to handle meal info queries and admin tasks. Fine-tuned ChatGPT-3.5 to improve domain adaptation, ensuring customer-oriented responses. Designed dialogue flows with Node.js and integrated database connectivity via custom APIs, enhancing automation and user interaction efficiency.
Student Researcher at NCNU – Financial Modeling - Optimal Hedge Ratio Estimation
January 1, 2024 - January 1, 2024
Estimated optimal hedge ratios using Naïve, OLS, and GARCH models using MATLAB with data from TEJ Data Bank, and visualized results. Demonstrated OLS is more effective than other models with stable volatility and minimal time-varying patterns.
Teaching Assistant at National Chi Nan University
August 1, 2023 - August 1, 2023
Supported junior students on their major projects with chatbot built-up, providing after-class assistance. Lectured 1 hour a week regarding fine-tuning, prompt engineering, chatbot designing, and API requests between different systems such as Zappier, OpenAI models.
Project Team Leader at NCNU – Recommendation System for Choosing Majors through Machine Learning
April 1, 2023 - April 1, 2023
Designed questionnaire and trained a KNN model for classification with Python. Achieved 0.78 accuracy on 100 out-of-sample data using cross-validation and visualized performance metrics. Developed a web application that integrates the trained KNN model to recommend academic plans.

Education

Master of Science in Information Studies at University of Texas at Austin
September 1, 2025 - January 1, 2027
Bachelor of Business Administration at National Chi Nan University
January 1, 2020 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Intermediate
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Intermediate
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Intermediate
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Intermediate
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Intermediate
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