Hey there, I’m Boris a product designer focused on creating intuitive, human-centered digital experiences. With a background in marketing and a Master’s in Interaction Design and Electronic Arts from University of Sydney, I bring a balance of business thinking and design craft into my work. I started my career at companies like ShopBack and Shopee, where I worked closely with cross-functional teams and gained a deeper understanding of user behavior and product flows. More recently, I’ve been working as a freelance product designer with Flow Coffee, designing end-to-end experiences for a smart vending coffee platform from user journeys and wireframes to high-fidelity prototypes. I enjoy collaborating with teams, rapidly prototyping ideas, and turning insights into thoughtful products that balance user needs with business goals. I’m especially interested in shaping mobile and web experiences that people actually enjoy using.

Boris Dai

Hey there, I’m Boris a product designer focused on creating intuitive, human-centered digital experiences. With a background in marketing and a Master’s in Interaction Design and Electronic Arts from University of Sydney, I bring a balance of business thinking and design craft into my work. I started my career at companies like ShopBack and Shopee, where I worked closely with cross-functional teams and gained a deeper understanding of user behavior and product flows. More recently, I’ve been working as a freelance product designer with Flow Coffee, designing end-to-end experiences for a smart vending coffee platform from user journeys and wireframes to high-fidelity prototypes. I enjoy collaborating with teams, rapidly prototyping ideas, and turning insights into thoughtful products that balance user needs with business goals. I’m especially interested in shaping mobile and web experiences that people actually enjoy using.

Available to hire

Hey there, I’m Boris a product designer focused on creating intuitive, human-centered digital experiences.

With a background in marketing and a Master’s in Interaction Design and Electronic Arts from University of Sydney, I bring a balance of business thinking and design craft into my work. I started my career at companies like ShopBack and Shopee, where I worked closely with cross-functional teams and gained a deeper understanding of user behavior and product flows.

More recently, I’ve been working as a freelance product designer with Flow Coffee, designing end-to-end experiences for a smart vending coffee platform from user journeys and wireframes to high-fidelity prototypes.

I enjoy collaborating with teams, rapidly prototyping ideas, and turning insights into thoughtful products that balance user needs with business goals. I’m especially interested in shaping mobile and web experiences that people actually enjoy using.

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Work Experience

Freelance Product Designer at Flow Coffee
December 1, 2025 - Present
Designed end-to-end UX flows and wireframes for a smart vending coffee platform, translating research insights into product features. Built interactive prototypes in Figma to test user journeys and improve usability across key ordering flows. Synthesized stakeholder and user feedback to identify friction points and iterated designs from low- to high-fidelity. Presented design rationale and trade-offs to stakeholders to align product and business requirements.
Merchant Development Associate at ShopBack
August 1, 2022 - April 1, 2023
Collaborated with product, design, and marketing teams to enhance merchant onboarding journeys and improve user adoption of ShopBack Pay. Conducted performance analysis of merchant engagement data, identifying insights to optimise user experience and campaign effectiveness. Onboarded 55+ merchants across retail and F&B sectors through digital outreach and on-site activations, expanding product reach and driving new revenue streams.
Marketing (Partnerships) Intern at Shopee
August 1, 2021 - December 1, 2021
Spearheaded the Shopee Coin Big Giveaway campaign, improving platform engagement and visibility through creative cross-brand collaborations. Partnered with the design team to refine campaign UI layouts and user flows, ensuring consistent messaging and a seamless in-app experience. Managed relationships with over 20 brands and affiliates, tracking KPIs and analysing campaign performance to refine engagement strategies. Collaborated with various marketing teams to coordinate large-scale campaigns during key sales events (11.11, 12.12).
Digital Marketing & Communications Intern at Durapower Holdings
May 1, 2021 - July 1, 2021
Supported website redesign, improving usability and content accessibility. Conducted industry research and analysis to support marketing strategy and pitch materials. Designed digital content for LinkedIn, improving brand consistency through more visually cohesive posts.
Digital Marketing and Communications Intern at Durapower Holdings
May 1, 2021 - July 1, 2021
Conducted company and industry analysis to inform data-driven marketing strategies and pitch materials. Assisted in a website redesign and usability testing project, focusing on clarity, responsiveness, and overall user experience. Designed digital content to strengthen LinkedIn presence, improving engagement and brand consistency.
Co-Founder & Creative Entrepreneur at JoJo Pocket
May 1, 2020 - December 1, 2020
Designed and produced handcrafted masks and holders, blending creativity with market appeal. Led content strategy and social media design, growing an engaged community and boosting online presence. Reached out and collaborated with Singaporean KOLs to create tailored visual content.

Education

Master of Interaction Design and Electronic Arts (Illumination Design) at The University of Sydney (School of Architecture, Design and Planning)
February 1, 2024 - December 29, 2025
Bachelor of Business (Marketing) at Nanyang Technological University (Nanyang Business School)
August 1, 2018 - May 1, 2022
Master of Interaction Design and Electronic Arts (Illumination Design) at The University of Sydney, School of Architecture, Design and Planning
February 1, 2024 - November 1, 2025
Bachelor of Business (Marketing) at Nanyang Technological University, Nanyang Business School
August 1, 2018 - May 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Media & Entertainment, Professional Services, Education