Available to hire
I am a Russian-English consecutive medical interpreter with over 2 years of interpretation experience and 1,000+ hours of interpretation time. I am also a highly skilled customer service professional. I have more than 3 years of experience assisting clients across diverse fields, with a solid background in healthcare and support roles.
In my work, I value clear communication, empathy, and attention to detail, ensuring accurate and confidential interpretation while delivering excellent service to clients and stakeholders.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Russian
Fluent
Ukrainian
Fluent
Polish
Advanced
Work Experience
English-Russian Medical Interpreter OPI/VRI at Propio Language Services
November 1, 2024 - PresentProvided consecutive interpretation OPI/VRI for insurance companies, medical facilities, banks and US government agencies. Adhered to the Interpreters Code of Ethics & Conduct.
English-Russian Medical Interpreter OPI/VRI at Teleperformance
March 1, 2023 - January 31, 2025Delivered consecutive interpretation over the phone for hospitals, banks and US government agencies (911, US Customs and Border Protection), NGOs. Followed the Interpreters Code of Ethics & Conduct.
Customer Support Officer at Dzengi.com Cryptocurrency
January 1, 2022 - September 30, 2023Supported clients at all levels, ensuring prompt resolution of inquiries and issues via Zendesk tickets, chats, emails, and calls. Provided detailed guidance on service operations and maintained interdepartmental communication for issue resolution.
Customer Care Associate in Export Sales for PerkinElmer at Genpact
August 1, 2020 - November 30, 2021Communicated with customers via email and phone, processing their requests in internal systems. Processed medical equipment orders in SAP and supported clients with disabilities by recommending suitable devices and techniques.
Education
Bachelor of Business, International Business at Krakow University of Economics
October 1, 2018 - October 1, 2021Qualifications
Certified L4 English - Russian Medical Interpreter in the US and the UK
January 11, 2030 - January 22, 2026Industry Experience
Healthcare, Government, Financial Services, Professional Services, Education
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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