I am a Russian-English consecutive medical interpreter with over 2 years of interpretation experience and 1,000+ hours of interpretation time. I am also a highly skilled customer service professional. I have more than 3 years of experience assisting clients across diverse fields, with a solid background in healthcare and support roles. In my work, I value clear communication, empathy, and attention to detail, ensuring accurate and confidential interpretation while delivering excellent service to clients and stakeholders.

Borysla v Zharov

I am a Russian-English consecutive medical interpreter with over 2 years of interpretation experience and 1,000+ hours of interpretation time. I am also a highly skilled customer service professional. I have more than 3 years of experience assisting clients across diverse fields, with a solid background in healthcare and support roles. In my work, I value clear communication, empathy, and attention to detail, ensuring accurate and confidential interpretation while delivering excellent service to clients and stakeholders.

Available to hire

I am a Russian-English consecutive medical interpreter with over 2 years of interpretation experience and 1,000+ hours of interpretation time. I am also a highly skilled customer service professional. I have more than 3 years of experience assisting clients across diverse fields, with a solid background in healthcare and support roles.

In my work, I value clear communication, empathy, and attention to detail, ensuring accurate and confidential interpretation while delivering excellent service to clients and stakeholders.

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Language

English
Fluent
Russian
Fluent
Ukrainian
Fluent
Polish
Advanced

Work Experience

English-Russian Medical Interpreter OPI/VRI at Propio Language Services
November 1, 2024 - Present
Provided consecutive interpretation OPI/VRI for insurance companies, medical facilities, banks and US government agencies. Adhered to the Interpreters Code of Ethics & Conduct.
English-Russian Medical Interpreter OPI/VRI at Teleperformance
March 1, 2023 - January 31, 2025
Delivered consecutive interpretation over the phone for hospitals, banks and US government agencies (911, US Customs and Border Protection), NGOs. Followed the Interpreters Code of Ethics & Conduct.
Customer Support Officer at Dzengi.com Cryptocurrency
January 1, 2022 - September 30, 2023
Supported clients at all levels, ensuring prompt resolution of inquiries and issues via Zendesk tickets, chats, emails, and calls. Provided detailed guidance on service operations and maintained interdepartmental communication for issue resolution.
Customer Care Associate in Export Sales for PerkinElmer at Genpact
August 1, 2020 - November 30, 2021
Communicated with customers via email and phone, processing their requests in internal systems. Processed medical equipment orders in SAP and supported clients with disabilities by recommending suitable devices and techniques.

Education

Bachelor of Business, International Business at Krakow University of Economics
October 1, 2018 - October 1, 2021

Qualifications

Certified L4 English - Russian Medical Interpreter in the US and the UK
January 11, 2030 - January 22, 2026

Industry Experience

Healthcare, Government, Financial Services, Professional Services, Education

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