Bradley Kirby
BA in Creative and Professional Writing with customer service experience developed over years in retail.
About
BA in Creative and Professional Writing with customer service experience developed over years in retail. Disciplined and respectful, with teamwork, leadership, and teaching skills built through over a decade of martial arts training.
Experienced in customer-facing roles and technical IT environments, including warehousing and cloud/infrastructure support. Strong communicator with management updates, training/handovers, and an emphasis on effective time management to meet delivery deadlines.
- 7 years' experience
- Joined July 2026
Industry experience
- Retail
- Healthcare
- Computers & Electronics
- Software & Internet
Work experience
Managed warehouse/customer assistant duties and supported operational workflows. Worked with an emphasis on meeting delivery timelines through effective self time management. Maintained clear communication and coordination consistent with customer service expectations.
Managed work to prepare cloud storage for deliveries. Ensured effective self time management to deliver optimal offload times. Maintained ongoing communication with management regarding ongoing warehouse/cloud developments.
Supported hospital IT operations including installation and support of VoIP phones. Communicated work status to hospital staff and managers, including instructions for operating new equipment. Worked both collaboratively in a team and independently when staff were absent. Created software to automatically update cloud servers via a virtual machine and provided regular updates to the supervisor.
Education
Certifications and awards
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