I'm a Product Designer with a strong analytical mindset, approaching problems through research and a systems-thinking lens. I enjoy working on complex flows, and finding solutions to make them clear and usable. My background spans creative fields such as music, performance, and visual media, which inform my user-centric practice and storytelling in design. I thrive in environments that blend creativity with rigorous analysis, and I enjoy building scalable design systems and guiding product decisions with research.

Brenda Novella Ragazzini

I'm a Product Designer with a strong analytical mindset, approaching problems through research and a systems-thinking lens. I enjoy working on complex flows, and finding solutions to make them clear and usable. My background spans creative fields such as music, performance, and visual media, which inform my user-centric practice and storytelling in design. I thrive in environments that blend creativity with rigorous analysis, and I enjoy building scalable design systems and guiding product decisions with research.

Available to hire

I’m a Product Designer with a strong analytical mindset, approaching problems through research and a systems-thinking lens.

I enjoy working on complex flows, and finding solutions to make them clear and usable.

My background spans creative fields such as music, performance, and visual media, which inform my user-centric practice and storytelling in design.

I thrive in environments that blend creativity with rigorous analysis, and I enjoy building scalable design systems and guiding product decisions with research.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Italian
Fluent
English
Advanced
Danish
Intermediate
Spanish; Castilian
Beginner

Work Experience

UI/UX Designer (Intern) at Donna Vino
February 1, 2025 - August 1, 2025
Designed an e-commerce platform from scratch, serving 100+ active customers. Conducted qualitative research with existing users. Created user journey maps, task flows, and structured multi-step workflows to define a scalable product architecture. Designed wireframes, interactive prototypes, and UI screens in Figma, defining component variants and states. Translated research findings into product decisions. Collaborated with 5 engineers in Agile iterations. Contributed to the creation and documentation of a scalable design system in Figma.
UX Researcher (Independent) / Independent UX Research Review at Independent / Freelance
January 1, 2026 - Present
Analyzed 100 public e-commerce reviews as narrative trust artefacts; identified expectation bias and rating-text misalignment. Developed a framework linking review behaviour to product and workflow implications. Product & Strategy: problem framing, systems thinking, information architecture, workflow design, research synthesis; user interviews; qualitative research; journey mapping; task flows; insight translation. Design: interaction design, complex workflow design, design systems (Figma), component variants & states, prototyping, accessibility awareness. AI & Data: AI-assisted UX; Salesforce Agentforce; Prompt Builder; data-informed design.
Independent UX Researcher at Independent project – Ecosystems & Trust Signals
January 1, 2026 - Present
Analyzed 100 public e-commerce reviews as narrative trust artefacts; identified expectation bias and rating-text misalignment. Developed a framework linking review behaviour to product and workflow implications. Mapped research findings to product strategy, including problem framing, systems thinking, information architecture, and workflow design. Produced a research synthesis to guide design decisions.
Independent UX Research Review at Self-employed
January 1, 2026 - Present
Independent UX research review focusing on Ecosystems & Trust Signals. January 2026: Analyzed 100 public e-commerce reviews as narrative trust artefacts; identified expectation bias and rating–text misalignment; developed a framework linking review behaviour to product and workflow implications.
Product Designer (Intern) at Donna Vino
February 1, 2025 - August 1, 2025
Owned end-to-end product design from discovery to delivery with a cross-functional team. Led the restructuring of IA and key user flows (navigation, product, checkout), improving clarity and reducing friction. Translated research insights into scalable product decisions. Built and documented a scalable design system.
Branding & Content Strategist at RB-musicrecords
January 1, 2022 - December 31, 2024
Defined visual identity and content structure. Supported artists in shaping consistent communication.
Independent UX Research Project
January 1, 2026 - Present
Independent UX Research Review: Ecosystems & Trust Signals. Analyzed 100+ e-commerce reviews as behavioral signals; Identified expectation bias and rating-text misalignment; Built a framework linking perception to product decisions.

Education

Master's Degree in Cinema, Television & Multimedia at University of Rome 'Roma Tre'
January 11, 2030 - January 1, 2013
Master’s Degree at University of Rome 'Roma Tre'
January 1, 2013 - February 25, 2026
Master’s Degree in Cinema, Television & Multimedia at Roma Tre University
January 11, 2030 - January 1, 2013
Master’s Degree in Cinema, Television & Multimedia at Roma Tre University
January 11, 2030 - January 1, 2013

Qualifications

Salesforce Agentforce Specialist
January 1, 2025 - February 25, 2026
IBM AI Foundations
January 1, 2025 - February 25, 2026
Google Professional UX Design Certificate
January 1, 2024 - February 25, 2026
Google Professional UX Design Certificate
January 1, 2024 - February 25, 2026
IBM AI Foundations
January 1, 2025 - February 25, 2026
Salesforce Specialist
January 1, 2025 - February 25, 2026
Salesforce Agentforce Specialist
January 1, 2025 - February 25, 2026
IBM AI Foundations
January 1, 2025 - February 25, 2026
Google Professional UX Design Certification
January 1, 2024 - February 25, 2026
Google Professional UX Design Certificate
January 1, 2024 - March 5, 2026
IBM AI Foundations
January 1, 2025 - March 5, 2026
Master's Degree in Cinema, Television & Multimedia
January 11, 2030 - April 4, 2026
IBM AI Foundations
January 1, 2025 - April 4, 2026
Google Professional UX Design Certificate
January 1, 2024 - April 4, 2026
Salesforce Agentforce
January 11, 2030 - April 4, 2026
Independent UX Research Review Ecosystems & Trust Signals
January 1, 2026 - April 4, 2026

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services, Other