Available to hire
I am an administration and front desk professional from Tlokweng, Botswana, with experience across healthcare reception, call centre customer service, office support, and remote project work. I enjoy helping people with enquiries, coordinating appointments, and ensuring smooth day-to-day operations while maintaining confidentiality at all times.
Experience Level
Language
English
Fluent
Tswana
Fluent
Work Experience
AI Project Contributor (Remote) at Perle AI
July 1, 2026 - PresentCompletes Setswana transcription, annotation, and other AI training assignments remotely. Reviews work for accuracy, follows project guidelines, meets deadlines, and protects confidential data.
Call Centre Agent at Call Center International (CCI)
May 1, 2026 - July 31, 2026Handled high volumes of customer calls, resolved enquiries, and escalated complex concerns professionally. Updated CRM records and processed orders, payments, and account changes accurately. Met service quality and handling-time targets while protecting confidentiality.
Administration & Marketing at Media 12 Printing and Signage
March 1, 2025 - May 31, 2025Supported office administration, client communications, and marketing activities.
Data Entry Clerk at Pawn Express
December 1, 2024 - January 31, 2025Captured and updated records with attention to accuracy and confidentiality.
Administration / Front Desk Officer at EyeCue Creative Studio
November 1, 2022 - December 31, 2024Welcomed visitors, handled enquiries, and managed multi-line telephone calls. Coordinated meetings, room bookings, and office supplies to support daily operations. Maintained confidential client information and accurate administrative records.
Administration at MP Dural Prints
May 1, 2022 - November 30, 2022Provided office support, managed correspondence, and maintained administrative records to support ongoing operations.
Home Economics Lab Assistant at Moeding College
June 1, 2021 - February 28, 2022Managed laboratory inventory and coordinated student session schedules, space, and resources. Maintained student and laboratory records, prepared reports, and liaised with staff to support daily operations.
Front Desk & Administration (Temporary / Freelance) at ED Dental Clinic
August 1, 2020 - March 31, 2021Assisted patients, handled enquiries, coordinated appointments, and maintained confidential records and filing systems. Served in temporary full-time capacity and later as a freelance support member.
Education
BA Honours Degree in International Hospitality Management at Botswana Accountancy College
January 1, 2017 - December 31, 2019Qualifications
Customer Service Training (CareerBox Training)
January 11, 2030 - October 18, 2026Industry Experience
Healthcare, Telecommunications, Education, Media & Entertainment, Professional Services, Retail
Experience Level
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