I’m a detail-oriented travel operations professional with strong GDS proficiency and experience in international flight coordination. I bring a structured, solution-oriented approach to managing complex travel logistics while providing reliable support to clients and internal teams. Alongside my operational work, I have a strong creative background. Starting my career as a professional makeup artist, I developed a keen eye for color, composition, and visual balance—skills I now apply in graphic design and visual communication. Combining creativity with organization, I approach both operations and design with the same focus on clarity, detail, and client understanding.

Brigitta Balazs

I’m a detail-oriented travel operations professional with strong GDS proficiency and experience in international flight coordination. I bring a structured, solution-oriented approach to managing complex travel logistics while providing reliable support to clients and internal teams. Alongside my operational work, I have a strong creative background. Starting my career as a professional makeup artist, I developed a keen eye for color, composition, and visual balance—skills I now apply in graphic design and visual communication. Combining creativity with organization, I approach both operations and design with the same focus on clarity, detail, and client understanding.

Available to hire

I’m a detail-oriented travel operations professional with strong GDS proficiency and experience in international flight coordination. I bring a structured, solution-oriented approach to managing complex travel logistics while providing reliable support to clients and internal teams.

Alongside my operational work, I have a strong creative background. Starting my career as a professional makeup artist, I developed a keen eye for color, composition, and visual balance—skills I now apply in graphic design and visual communication.

Combining creativity with organization, I approach both operations and design with the same focus on clarity, detail, and client understanding.

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Language

English
Fluent
Hungarian
Fluent
German
Beginner

Work Experience

Flights Coordinator at EF-Education First
January 1, 2023 - January 1, 2026
Delivering flight solutions while adhering to budget and quality guidelines; maintaining positive relationships with airline representatives and suppliers; collaborating with Sales, Operations, Customer Service and Production teams to improve travel experience; working with Excel, Power BI and the coding systems of Amadeus and Sabre; reconsolidating volume and repricing inventory; managing flight changes and emergencies
Admin Assistant & Private Travel Coordinator at Wizz Air Hungary
January 1, 2018 - January 1, 2020
Greeting visitors, assisting with employee flight bookings and travel arrangements; clerical support to company employees; resolving employee and customer complaints; tracking important data in spreadsheets and reports; interacting with vendors and professional services personnel
Conferencing Event Coordinator at British Telecom
January 1, 2020 - January 1, 2023
Scheduling and managing audio conferences for clients in the banking sector across US, Europe and APAC; building rapport with clients; developing creative solutions to complex problems; improving communication and organizational skills
Flights Coordinator at EF Education First
May 1, 2023 - January 1, 2026
Tour volume management; Coordination of business travel; Flight solutions with budget and quality guidelines; GDS knowledge: Amadeus and Sabre; Rapport building with airlines and the aviation industry; Cross-Teams Collaboration; Managing flight changes and emergencies.
Receptionist & Travel Coordinator at Wizz Air Hungary
September 1, 2020 - March 1, 2023
Reception duties; Managing employee flight bookings; Travel arrangements; Handling employee and customer complaints; Clerical support for CEO; Directing and coaching vendor personals.
Conferencing Event Coordinator at British Telecom
September 1, 2018 - August 1, 2020
Supporting end-to-end delivery of audio conferencing events; Coordinating virtual room setups, audio-visual equipment and technical coordination; Cross-Team Collaboration; Customer-Centric Mindset.
Customer Service Assistant at Polybags Ltd.
September 1, 2017 - July 1, 2018
Developing process changes; Strong organizational skills; Managing customer accounts; Handling client inquiries about product availability and shipment times; Data management for marketing purposes; Inventory management.
Reception and Back Office Assistant at Coca-Cola European Partners
May 1, 2013 - August 1, 2017
Reception duties; Back-office administration; Acting as a central point of information; Creating staff IDs; Issuing council parking permits; Assisting with onboarding; Operating switchboard; Corresponding with clients via email and telephone; Helping office staff to prepare reports and presentations for internal or client-related use; Planning and organizing internal events.
Customer Service Assistant at L’Oréal Group
March 1, 2012 - April 1, 2013
Excellent interpersonal skills to engage with customers; Explaining product benefits; Product expertise: in-depth knowledge of makeup and skincare products; Direct sales skills: ability to meet sales targets; Customer service: friendly demeanor, assisting with questions or complaints.

Education

Higher National Diploma in Graphic Design at Budapest, Hungary
January 1, 2019 - January 1, 2021
Bachelor’s Degree in Visual And Performing Arts at West Thames College, London, United Kingdom
January 1, 2013 - January 1, 2017
High School Leaving Exams at Medgyessy Ferenc Art Secondary- School, Debrecen, Hungary
January 1, 2001 - January 1, 2005
Higher National Diploma Graphic Design at Budapest, Hungary
January 1, 2019 - January 1, 2021
Higher National Diploma Visual And Performing Arts at West Thames College, London, United Kingdom
January 1, 2015 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Education, Professional Services, Media & Entertainment, Retail, Transportation & Logistics