Enthusiastic arts and creative professional with extensive experience across luxury and lifestyle settings. I combine a high aesthetic standard with a strong commercial mindset, translating creative ideas into tangible business outcomes. I’m a challenge-driven communicator who thrives in clienteling, CRM and VIP relationship building, while also contributing to photography, content creation and visual storytelling for fashion and lifestyle brands.

Bru321

Enthusiastic arts and creative professional with extensive experience across luxury and lifestyle settings. I combine a high aesthetic standard with a strong commercial mindset, translating creative ideas into tangible business outcomes. I’m a challenge-driven communicator who thrives in clienteling, CRM and VIP relationship building, while also contributing to photography, content creation and visual storytelling for fashion and lifestyle brands.

Available to hire

Enthusiastic arts and creative professional with extensive experience across luxury and lifestyle settings. I combine a high aesthetic standard with a strong commercial mindset, translating creative ideas into tangible business outcomes.

I’m a challenge-driven communicator who thrives in clienteling, CRM and VIP relationship building, while also contributing to photography, content creation and visual storytelling for fashion and lifestyle brands.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Italian
Fluent
Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced
German
Intermediate

Work Experience

Assistant Manager at La Double J
January 1, 2024 - Present
Customer Advisor at Zadig et Voltaire
January 1, 2024 - Present
Luxury Guest Experience / Store Operations at La Fellissia
March 1, 2023 - September 30, 2023
Delivered bespoke luxury guest experience combining energetic hospitality with a consultative, maximalist approach to styling. Specialized in strategic clienteling and CRM to build a loyal VIP community while achieving commercial targets. Managed full-cycle store operations including inventory control and cash management, while maintaining impeccable visual storytelling aligned with corporate guidelines. Supported group training according to brand philosophy.
Luxury Guest Experience / Styling & CRM (Store Operations) at Farm Rio (Milano)
March 1, 2023 - September 1, 2023
Delivered a bespoke luxury guest experience blending high-energy hospitality with a consultative, maximalist approach to styling. Specialized in strategic clienteling and CRM to build a loyal VIP community while consistently achieving commercial targets. Managed full-cycle store operations including inventory control and cash management while maintaining impeccable visual storytelling and store aesthetics in strict accordance with corporate guidelines.
Customer Advisor / Store Operations Support at La Double J Milano / Fashion District
June 1, 2022 - March 31, 2023
Supported welcoming and customer assistance following company standards. Promoted and sold products by identifying customer needs. Managed clienteling, cash handling, inventory restocking and stock management. Ensured showroom and visual maintenance in-store while receiving and displaying products according to established procedures.
Fashion / Retail Assistant Manager at Rinascente
June 1, 2022 - March 1, 2023
Welcoming and customer assistance following company standards. Promoted and sold products by identifying customers’ needs; clienteling activities. Managed cash management, inventory restocking and stock management. Supported showcase and visual maintenance in store, receiving and displaying products according to established procedures. Provided group training according to brand philosophy; supported store manager and store members.
Client Advisor / Creative & CRM Support at Bruna Bruner Creative
January 1, 2021 - Present
Provided customer assistance aligned with brand standards, promoted and sold by understanding customer needs, handled clienteling activities, and supported cash and inventory processes while upholding visual merchandising standards.
Freelancer Photographer / Creator
January 1, 2021 - Present
Photography and digital content creation with an authentic approach to portraiture. Expanded portfolio into food photography and digital content creation, partnering with restaurants to build mouth-watering social media identities. Blends traditional photography techniques with modern digital trends.

Education

Bachelor of arts in photography at Univali - University (Brazil)
January 1, 2014 - June 27, 2017
at SENAI Blunmenau (Brazil)
January 1, 2008 - January 1, 2010
Bachelor of arts in photography at Univali- Unir
January 1, 2014 - January 1, 2017
at SENAI Blumenau
January 1, 2008 - January 1, 2010

Qualifications

Technical institute in fashion and style productions
January 1, 2011 - January 1, 2014

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment, Education, Consumer Goods