Hi, I’m Bruna, a communications professional with hands-on experience in editorial copywriting, content quality, and audiovisual production. I currently review 500–600 videos daily for a global short-form video platform, ensuring moderation standards and quality. I also calibrate client expectations through sessions and performance reports, and I serve as the Italian-market policy reference for the team, applying language and cultural insights to guideline interpretation. I’m trilingual (Portuguese, English, Italian) and based in Porto, Portugal. I’m open to creative agency, content, and editorial roles—remote or in Portugal.

Bruna Carvalho Soares de Souza

Hi, I’m Bruna, a communications professional with hands-on experience in editorial copywriting, content quality, and audiovisual production. I currently review 500–600 videos daily for a global short-form video platform, ensuring moderation standards and quality. I also calibrate client expectations through sessions and performance reports, and I serve as the Italian-market policy reference for the team, applying language and cultural insights to guideline interpretation. I’m trilingual (Portuguese, English, Italian) and based in Porto, Portugal. I’m open to creative agency, content, and editorial roles—remote or in Portugal.

Available to hire

Hi, I’m Bruna, a communications professional with hands-on experience in editorial copywriting, content quality, and audiovisual production. I currently review 500–600 videos daily for a global short-form video platform, ensuring moderation standards and quality. I also calibrate client expectations through sessions and performance reports, and I serve as the Italian-market policy reference for the team, applying language and cultural insights to guideline interpretation.
I’m trilingual (Portuguese, English, Italian) and based in Porto, Portugal. I’m open to creative agency, content, and editorial roles—remote or in Portugal.

See more

Language

Portuguese
Fluent
English
Fluent
Italian
Fluent

Work Experience

Subject Matter Expert — Content Quality at Concentrix
September 1, 2024 - Present
Reviews an average of 500–600 videos daily across the sampling queue for a major global short-form video platform, identifying moderation mismatches and upholding platform standards. Conducts client calibration sessions and produces performance reports to ensure consistency between internal teams and client expectations. Serves as Italian-market policy reference for the team, applying language and cultural expertise to guideline interpretation.
Local Accommodation Manager at Upperground
July 1, 2023 - July 1, 2024
Managed multilingual guest relations and daily operations for short-term rental properties, communicating fluently in Portuguese, English and Italian. Coordinated operational teams and designed intercultural guest experiences, resulting in consistently high satisfaction ratings.
Social Media Assistant at Jornal Universitário do Porto
February 1, 2023 - March 1, 2023
Created and managed content across Instagram, Facebook and Twitter — posts, Stories and editorial captions — directing audience to published articles. Designed all visual content in Canva, maintaining editorial consistency across platforms.
Fashion Assistant Intern at Victor Dzenk
August 1, 2020 - October 1, 2020
Supported Winter 2021 collection development — trend research, supplier communication, photoshoot production and model casting.
Communications & Marketing Intern at BRZ Communications & Marketing
June 1, 2019 - June 1, 2019
Produced descriptive copywriting for interior design project presentations and supported visual communication materials across client campaigns.
Administration & Marketing Intern at Fiat Chrysler Automobiles
July 1, 2018 - July 1, 2018
Participated in the global launch of two car models — Argo and Toro — contributing to market research, competitor analysis and launch event organisation. Produced audience engagement content and supported event logistics for high-profile product launch events.

Education

Postgraduate at University of Porto
January 1, 2025 - December 31, 2026
BSC in Communication Sciences at Faculdade de Letras, University of Porto
January 1, 2022 - December 31, 2025
Italian Diploma at Fundação Torino — International Italian School
January 1, 2016 - December 31, 2020
Ensino Médio com Habilitação em Administração at Fundação Torino — Brazilian curriculum
January 1, 2016 - December 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education