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I'm a musician who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other musicians. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- Employment and project experience Sound Engineer Acme Co. _January 2017 - March 2017_ Music Producer Universal Group Inc. _January 2019 - March 2019_…I'm a musician who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other musicians. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- Employment and project experience Sound Engineer Acme Co. _January 2017 - March 2017_ Music Producer Universal Group Inc. _January 2019 - March 2019_

Demetrius Williams

Audio Engineer, Studio Owner, Mixing Engineer, +1

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I'm a musician who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other musicians. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- Employment and project experience Sound Engineer Acme Co. _January 2017 - March 2017_ Music Producer Universal Group Inc. _January 2019 - March 2019_…I'm a musician who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other musicians. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- Employment and project experience Sound Engineer Acme Co. _January 2017 - March 2017_ Music Producer Universal Group Inc. _January 2019 - March 2019_

Available to hire

Garland, United States

I’m a musician who specializes in… from…

Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other musicians. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it.

Employment and project experience

Sound Engineer Acme Co.
January 2017 - March 2017

Music Producer Universal Group Inc.
January 2019 - March 2019

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Audio Engineer at The Eardrum Studio

April 1, 2010 - June 7, 2024

Tracking and recording live vocals; guiding clients (songwriters) through musical compositions; daily interactions with clients providing excellent customer service. Founded and independently ran a successful recording studio until business declined due to Covid.

Drivetime/Collections Acct Representative at DT Credit Corp

May 1, 2009 - April 30, 2010

Responsible for outbound/inbound calls to customers with delinquent loans; assisted customers with payment options and loan information; processed credit, debit, and check payments using IOS system.

ATS-CSR/Collections Representative at Etan Industries

December 1, 2007 - May 31, 2009

Handled inbound calls from cable and home telephone customers with delinquent accounts; assisted customers with payment arrangements and billing questions; managed escalated customer calls; processed payments using Icoms and GSG billing system; ensured accuracy of check payments processed through IVR; created work orders to restore telephone services.

Customer Service at Wal-Mart

June 1, 2006 - January 31, 2007

Assisted irate customers; handled return items and claims.

Founder & Customer-Focused Business Owner at The Eardrum Studio

April 1, 2010 - June 14, 2024

Provided outstanding customer service to diverse clients in a fast-paced, deadline-driven environment. Handled all customer communications, scheduling, issue resolution, and service delivery independently. Guided clients through the creative process while ensuring their technical and service needs were met. Developed strong interpersonal skills, maintaining positive relationships that generated repeat business. Managed challenging customer situations with patience, empathy, and problem-solving strategies.

Account Representative – Customer Support & Collections at Drivetime (DT Credit Corp)

May 1, 2009 - April 30, 2010

Assisted customers with delinquent loan accounts by providing payment solutions and account guidance. Handled both inbound and outbound calls, offering professional, courteous support under pressure. Processed secure payments and ensured customer account accuracy using IOS (Integrated Operating System).

Customer Service & Collections Representative at Etan Industries

December 1, 2007 - May 1, 2009

Supported cable and telephone customers with billing questions, payment plans, and service restoration. Managed escalated customer issues with empathy and efficiency to achieve positive resolutions. Processed payments using Icoms and GSG billing systems while maintaining strict attention to detail.

Customer Service Associate at Wal-Mart

June 1, 2006 - January 31, 2007

Delivered excellent customer service by resolving complaints, processing returns, and handling claims. Maintained composure when assisting dissatisfied customers, achieving satisfactory outcomes.