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I specialize in optimizing customer engagement and redefining brand experiences to align with strategic business objectives. With over 20 years of professional experience across Sri Lanka, Qatar, and the UAE, I possess extensive expertise in digital customer support, client relations, branding, marketing, and corporate communications. My multicultural exposure, coupled with strong leadership, communication, and interpersonal abilities, enables me to deliver customer-centric solutions that enhance satisfaction, strengthen brand reputation, and drive sustainable business growth.…I specialize in optimizing customer engagement and redefining brand experiences to align with strategic business objectives. With over 20 years of professional experience across Sri Lanka, Qatar, and the UAE, I possess extensive expertise in digital customer support, client relations, branding, marketing, and corporate communications. My multicultural exposure, coupled with strong leadership, communication, and interpersonal abilities, enables me to deliver customer-centric solutions that enhance satisfaction, strengthen brand reputation, and drive sustainable business growth.

Budditha Samidda Malalgoda

Graphic Designer, Digital Marketer, Social Media Freelancer

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I specialize in optimizing customer engagement and redefining brand experiences to align with strategic business objectives. With over 20 years of professional experience across Sri Lanka, Qatar, and the UAE, I possess extensive expertise in digital customer support, client relations, branding, marketing, and corporate communications. My multicultural exposure, coupled with strong leadership, communication, and interpersonal abilities, enables me to deliver customer-centric solutions that enhance satisfaction, strengthen brand reputation, and drive sustainable business growth.…I specialize in optimizing customer engagement and redefining brand experiences to align with strategic business objectives. With over 20 years of professional experience across Sri Lanka, Qatar, and the UAE, I possess extensive expertise in digital customer support, client relations, branding, marketing, and corporate communications. My multicultural exposure, coupled with strong leadership, communication, and interpersonal abilities, enables me to deliver customer-centric solutions that enhance satisfaction, strengthen brand reputation, and drive sustainable business growth.

Available to hire

I specialize in optimizing customer engagement and redefining brand experiences to align with strategic business objectives.
With over 20 years of professional experience across Sri Lanka, Qatar, and the UAE, I possess extensive expertise in digital
customer support, client relations, branding, marketing, and corporate communications. My multicultural exposure, coupled
with strong leadership, communication, and interpersonal abilities, enables me to deliver customer-centric solutions that
enhance satisfaction, strengthen brand reputation, and drive sustainable business growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Branding Specialist / Senior Graphic Designer at Technomec Roll Manufacturing Company

September 1, 2025 - October 14, 2025

Develop and implement marketing strategies to drive sales revenue and brand awareness. Plan and execute campaigns across digital, social media, and offline channels. Collaborate with sales and operations teams to promote events and special offers. Monitor market trends, customer behavior, and competitor activity to optimize marketing efforts. Prepare marketing reports, budgets, and performance analytics for management.

Digital Marketing & Advertising Manager at The Emirates American Auto Transmission Co.

December 1, 2023 - October 14, 2025

Develop and implement the overall social media strategy. Lead and mentor the social media team, providing guidance and support. Collaborate with cross-functional teams to align social media efforts with marketing and business goals. Manage and optimize social media campaigns to drive engagement and growth. Oversee content creation and ensure consistency with brand voice and guidelines. Analyze and report on social media performance, providing insights and recommendations. Stay updated on industry trends and best practices to innovate and improve social media efforts. Manage relationships with external partners, influencers, and agencies. Ensure all social media activities comply with legal and ethical standards.

Assistant Manager Marketing & Communications at ONYX Hospitality

June 1, 2019 - October 14, 2025

Skilled in media relations, social media marketing, and communication strategy. Experienced in creating impactful brand-building campaigns and managing events and product launches. Proficient in designing marketing materials, including advertisements, brochures, flyers, and EDMs.

Senior Graphic Designer at Waters Edge

June 1, 2015 - October 14, 2025

Executed branding and design projects for hospitality sector, including visual identities, advertising collateral, and on-site brand integration.

Warehouse Manager at Amalia Perfumes International

August 1, 2014 - October 14, 2025

Managed warehouse operations, inventory control, and product packaging coordination for perfume lines and related marketing materials.

Senior Graphic Designer at Qatar National Printing Press

August 1, 2013 - October 14, 2025

Created designs for a wide range of products and activities, including visual campaigns, books, magazines, posters, product packaging, and corporate communications; emphasized brand development, typography, and artwork.

Asst. Showroom Manager at ABC Trade & Investments Ltd

August 1, 2009 - October 14, 2025

Oversaw showroom operations, client presentations, and product showcases; contributed to brand presence and sales support.

Graphic Designer at JDC Printing & Technologies

August 1, 2007 - October 14, 2025

Designed a variety of print and digital materials including advertisements, brochures, and campaigns; supported pre-press and production workflows.