Sterling Walker III

Create and manage staff schedules based on service demand; delegate tasks and ensure smooth service during busy periods; maintain discipline, morale, and teamwork in a fast-paced environment; conduct staff training on recipes, food safety, and equipment use; handle hiring input, onboarding, and performance feedback; menu development & execution; design and update a bar-appropriate menu (cost-effective, fast to execute, popular items); standardize recipes and portion sizes for consistency; inventory, ordering & cost control; health, safety & compliance; operational management; problem solving & service recovery.

Engaged with customers to educate them on Tesla’s products and services. Managed sales pipelines, achieving and exceeding monthly sales and KPI targets. Conducted vehicle orientations and processed customer documentation during delivery. Supported showroom operations, ensuring seamless delivery processes and exceptional customer experiences.

Compiled marketing metrics and assisted with strategy development for a community-focused website. Supported executive operations and conducted research to accelerate outreach goals.