I am a creative and highly skilled writer and editor with degrees in English and Law, and a track record spanning more than two decades across print, broadcast, and online media. I have covered manufacturing and technology, medicine, finance and banking, small business, and law, and I am comfortable adapting to varied audiences and formats. I’m proficient in AP, AMA, ABA, and University of Chicago style guides, and I regularly work with Adobe Creative Suite, MS Office, WordPress, and Dreamweaver to produce clear, compelling content. I bring strong editorial judgment, a collaborative approach with engineers and designers, and a proven ability to deliver precise documentation, marketing collateral, and web copy on deadline. My experience spans technical writing, training development, journalism, and branding, enabling me to craft accessible materials for diverse industries while maintaining a consistent voice and quality across channels.…

Charles Cooper

I am a creative and highly skilled writer and editor with degrees in English and Law, and a track record spanning more than two decades across print, broadcast, and online media. I have covered manufacturing and technology, medicine, finance and banking, small business, and law, and I am comfortable adapting to varied audiences and formats. I’m proficient in AP, AMA, ABA, and University of Chicago style guides, and I regularly work with Adobe Creative Suite, MS Office, WordPress, and Dreamweaver to produce clear, compelling content. I bring strong editorial judgment, a collaborative approach with engineers and designers, and a proven ability to deliver precise documentation, marketing collateral, and web copy on deadline. My experience spans technical writing, training development, journalism, and branding, enabling me to craft accessible materials for diverse industries while maintaining a consistent voice and quality across channels.…

Available to hire

I am a creative and highly skilled writer and editor with degrees in English and Law, and a track record spanning more than two decades across print, broadcast, and online media. I have covered manufacturing and technology, medicine, finance and banking, small business, and law, and I am comfortable adapting to varied audiences and formats. I’m proficient in AP, AMA, ABA, and University of Chicago style guides, and I regularly work with Adobe Creative Suite, MS Office, WordPress, and Dreamweaver to produce clear, compelling content.

I bring strong editorial judgment, a collaborative approach with engineers and designers, and a proven ability to deliver precise documentation, marketing collateral, and web copy on deadline. My experience spans technical writing, training development, journalism, and branding, enabling me to craft accessible materials for diverse industries while maintaining a consistent voice and quality across channels.

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Language

English
Fluent
Korean
Intermediate

Work Experience

Technical Writer at Aegis Worldwide Client Dedert Corporation, Homewood, IL
January 1, 2023 - December 31, 2025
Created user manuals for Dedert’s lines of Air Bearing Atomizers, Congealer Atomizers, and Magnetic Spray Machines. Developed procedures for assembling and servicing Dedert atomizers. Authored an article about Dedert's atomizers for ACHEMA magazine. Developed quality control standards, procedures for metallurgical QC testing, and documentation.
Documentation Specialist at TekSystems Client Combined Insurance, Chicago, IL
January 1, 2023 - December 31, 2023
Created the UI style guide for Combined Insurance Agent Connect sales tool. Wrote and edited messaging for Agent Connect. Developed standards for order, clarity, conciseness, style, and terminology. Performed user acceptance testing of the platform.
Content/Script Writer at NuWave LLC, Vernon Hills, IL
January 1, 2018 - December 31, 2022
Designed and created user manuals, cookbooks, and guides for kitchen appliances. Wrote and edited copy for product-related books, packaging, labels, and various product components. Authored and produced product-related video scripts and directed short videos. Developed marketing collateral, web copy, social media posts, and executed a social media influencer plan.
Content Developer at Cognitive Arts-NIIT, Evanston, IL
January 1, 2017 - December 31, 2018
Developed corporate training courses for clients including Boeing, State Farm, and Zurich. Created course materials such as PowerPoint presentations, instructor guides, and student handouts.
Editor at Great Lakes Banker Magazine, Lansing, MI
January 1, 2013 - December 31, 2017
Wrote and edited bank-related stories for the monthly magazine and maintained the company website. Increased subscriptions and advertising by 300%. Redesigned and relaunched the company website, expanding coverage area and circulation. Created all marketing collateral and managed contributor relationships.
Freelance Writer at Various Clients, Chicago, IL / Lansing, MI
January 1, 2013 - June 20, 2024
Ghostwrote nonfiction books on psychology, cooking, and religion as well as children's fiction. Provided technical writing and editing for Zurich Insurance underwriting materials. Wrote medical blog articles for Glaucoma Research Foundation, simplifying complex scientific content. Created newsletters, brochures, and business education courses for small businesses and professionals.
Web Editor / Staff Writer at America's Best Companies, Oakbrook Terrace, IL
January 1, 2008 - December 31, 2009
Wrote and edited articles and daily blog entries. Increased website hits and engagement by over 300%. Developed editorial dialogue with readers.
Content Editor at Aerospan.com, Inc, Wood Dale, IL
January 1, 2000 - December 31, 2001
Developed content for the company website, increasing site traffic and user engagement by more than 300%. Negotiated for new content from external news aggregators and built press contacts in the US and Europe. Managed department operations effectively.
Senior Editor at Randall Publishing, Inc., Elk Grove, IL
January 1, 1998 - December 31, 2000
Covered national and international gear manufacturing industry for Gear Technology magazine and website. Created the company's first website and developed a virtual-reality trade show experience. Contributed articles reprinted internationally and recruited international expert contributors.
Writer / Voice-over Actor at Korea Herald Newspaper, Seoul, Republic of Korea
January 1, 1995 - December 31, 1996
Wrote and performed English language dialogues and created English language advertising and marketing materials.
Theater and Book Critic at Citizen Newspaper Group, Chicago, IL
January 1, 1992 - December 31, 1993
Authored a popular series of book and theater reviews.
Director of Communications at Illinois Pharmacists Association, Springfield, IL
January 1, 1997 - December 31, 1998
Managed all communications functions, created the association's first website, edited publications, expanded readership, and developed marketing, public relations, and lobbying materials.
Account Supervisor at Comm2, Inc Public Relations, Chicago, IL
January 1, 1996 - December 31, 1997
Developed and executed PR campaigns for clients in hospitality, transportation, entertainment, and office equipment industries. Managed notable events such as 'Ikon Office Solutions Day' with charity activities and formal gatherings.
Producer at Major Broadcasting Co., Chicago, IL
January 1, 1993 - December 31, 1995
Wrote and produced syndicated radio shows including The Downey Show and Loggins on Law. Developed TV pilots for The Downey Show and occasionally performed on air.
Technical Writer at Aegis Worldwide Client Dedert Corporation, Homewood, IL
January 1, 2023 - December 31, 2025
Created user manuals for Dedert’s lines of Air Bearing Atomizers, Congealer Atomizers, and Magnetic Spray Machines. Developed procedural documents for assembling and servicing Dedert atomizers. Authored an article for ACHEMA magazine in June 2024 about Dedert’s atomizers. Developed quality control standards, metallurgical QC testing procedures, and documentation.
Documentation Specialist at TekSystems Client Combined Insurance, Chicago, IL
January 1, 2023 - December 31, 2023
Created the UI style guide for the Combined Insurance Agent Connect sales tool. Wrote and edited new messaging for the platform. Developed standards concerning order, clarity, conciseness, style, and terminology. Participated in user acceptance testing of the Agent Connect platform.
Content/Script Writer at NuWave LLC, Vernon Hills, IL
January 1, 2018 - December 31, 2022
Designed and created user manuals, cookbooks, and guides for kitchen appliances. Wrote and edited product-related books, booklets, packaging labels, and other materials. Produced and directed short product-related videos. Developed sales and marketing collateral including brochures and web copy. Devised and executed a social media influencer plan.
Content Developer at Cognitive Arts-NIIT, Evanston, IL
January 1, 2017 - December 31, 2018
Developed corporate training courses for clients such as Boeing, State Farm, and Zurich. Created course materials including PowerPoint presentations, instructor guides, and student handouts.
Editor at Great Lakes Banker Magazine, Lansing, MI
January 1, 2013 - December 31, 2017
Wrote, gathered, and edited bank-related stories for the monthly magazine. Managed the company website and expanded the magazine’s coverage from Michigan Banker to Great Lakes Banker. Achieved a 300% increase in subscription and advertising. Designed marketing materials for ad and subscription sales. Maintained contributor relationships.
Freelance Writer (Ghostwriter, Technical, Medical) at Various Clients, Chicago, IL / Lansing, MI
January 1, 2013 - June 6, 2024
Ghostwrote non-fiction books on psychology, cooking, religion, and children’s fiction. Edited underwriting guidelines and materials for Zurich Insurance. Wrote blog articles on medical research for the Glaucoma Research Foundation making complex science accessible. Developed newsletters and brochures for small businesses and professional practices. Created a British business education course on bankruptcy recovery.
Web Editor / Staff Writer at America's Best Companies, Oakbrook Terrace, IL
January 1, 2008 - December 31, 2009
Wrote and edited articles for America's Best magazine and published daily business blog entries online. Increased website visits and user engagement by over 300%. Developed an editorial dialogue with readers.
Content Editor at Aerospan.com, Inc, Wood Dale, IL
January 1, 2000 - December 31, 2001
Developed website content for aerospan.com leading to a 300% increase in hits and site stickiness. Negotiated new content from news aggregators and established press contacts in the US and Europe. Managed a highly productive department.
Senior Editor at Randall Publishing, Inc., Elk Grove, IL
January 1, 1998 - December 31, 2000
Covered national and international gear manufacturing industry for Gear Technology magazine and website. Created the company's first website and built a virtual reality trade show experience in 1999. Expanded international contributions to the magazine. Several articles were reprinted internationally.
Writer / Voice-over Actor at Korea Herald Newspaper, Seoul, Republic of Korea
January 1, 1995 - December 31, 1996
Wrote and performed English language dialogs and produced English language advertising and marketing materials.
Theater and Book Critic at Citizen Newspaper Group, Chicago, IL
January 1, 1992 - December 31, 1993
Wrote a popular series of book and theater reviews.
Director of Communications at Illinois Pharmacists Association, Springfield, IL
January 1, 1997 - December 31, 1998
Handled all communications functions including creating the association's first website. Edited association magazine and newsletters expanding readership and publication scope. Developed marketing, public relations, and lobbying materials.
Account Supervisor at Comm2, Inc Public Relations, Chicago, IL
January 1, 1996 - December 31, 1997
Developed and executed PR campaigns for clients in hospitality, transportation, entertainment, and office equipment industries. Notably secured a city proclamation and charity event involving Coach Mike Ditka.
Producer at Major Broadcasting Co., Chicago, IL
January 1, 1993 - December 31, 1995
Wrote and produced syndicated radio shows and developed television pilots.
Technical Writer at Aegis Worldwide Client Dedert Corporation, Homewood, IL
January 1, 2023 - December 31, 2025
Created user manuals for Dedert’s lines of Air Bearing Atomizers, Congealer Atomizers, and Magnetic Spray Machines. Developed procedurals for assembling and servicing Dedert atomizers. Wrote Dedert’s atomizer article for the June 2024 edition of ACHEMA magazine. Developed quality control standards, procedures for metallurgical QC testing, and documentation.
Documentation Specialist at TekSystems Client Combined Insurance, Chicago, IL
January 1, 2023 - December 31, 2023
Created the UI style guide for the new Combined Insurance Agent Connect sales tool. Wrote and edited new messaging for Agent Connect. Developed standards regarding order, clarity, conciseness, style, and terminology. Performed UAT testing of the Agent Connect platform.
Content/Script Writer at NuWave LLC, Vernon Hills, IL
January 1, 2018 - December 31, 2022
Designed and created user manuals, cookbooks, and guides for NuWave kitchen appliances. Wrote and edited copy for product-related books, booklets, documents, product boxes, labels, stickers, and product components. Wrote and edited product-related video scripts, producing and directing short product videos. Developed and executed a social media influencer plan and wrote marketing collateral and social media posts.
Content Developer at Cognitive Arts-NIIT, Evanston, IL
January 1, 2017 - December 31, 2018
Developed corporate training courses for clients such as Boeing, State Farm, and Zurich. Created course-related materials including PowerPoint presentations, instructor guides, and student handouts.
Editor at Great Lakes Banker Magazine, Lansing, MI
January 1, 2013 - December 31, 2017
Gathered, wrote, and edited bank-related stories for the monthly magazine and maintained the company website. Increased subscription and advertising by 300%. Redesigned and relaunched company website, expanding magazine coverage to the Great Lakes region. Created marketing collateral and developed contributor relationships.
Freelance Writer (Ghostwriter, Technical Writer, Medical Writer) at Various Clients, Chicago, IL / Lansing, MI
January 1, 2013 - June 5, 2024
Wrote non-fiction books on psychology, cooking, and religion, as well as children's fiction. Edited and rewrote underwriting guidelines for Zurich Insurance. Produced medical blog articles for the Glaucoma Research Foundation. Created small business newsletters, brochures, and developed British business education course 'Coming Out of Bankruptcy'.
Web Editor/Staff Writer at America's Best Companies, Oakbrook Terrace, IL
January 1, 2008 - December 31, 2009
Wrote and edited articles for America's Best magazine and daily business blog entries. Increased website hits and engagement by over 300%. Developed an editorial dialogue with readers.
Content Editor at Aerospan.com, Inc, Wood Dale, IL
January 1, 2000 - December 31, 2001
Developed content for the static website and increased hits and engagement by over 300%. Negotiated for new content from external news aggregators and developed press contacts in the US and Europe. Managed a productive and smooth department.
Senior Editor at Randall Publishing, Inc., Elk Grove, IL
January 1, 1998 - December 31, 2000
Covered the national and international gear manufacturing industry for Gear Technology magazine and website. Created the company's first website and built a virtual-reality version of the 1999 Gear Expo trade show. Had articles reprinted internationally and added expert contributors worldwide.
Writer/Voice-over Actor at Korea Herald Newspaper, Seoul, Republic of Korea
January 1, 1995 - December 31, 1996
Wrote and performed English language dialogs and created advertising and marketing materials.
Theater and Book Critic at Citizen Newspaper Group, Chicago, IL
January 1, 1992 - December 31, 1993
Wrote a popular series of book and theater reviews.
Director of Communications at Illinois Pharmacists Association, Springfield, IL
January 1, 1997 - December 31, 1998
Handled all communications functions, created the Association's first website, edited the magazine and newsletters, expanded readership, and developed marketing, public relations, and lobbying materials.
Account Supervisor at Comm2, Inc Public Relations, Chicago, IL
January 1, 1996 - December 31, 1997
Developed and executed public relations campaigns for companies in hospitality, transportation, entertainment, and office equipment industries. Key achievement included securing Ikon Office Solutions Day proclamation with a high-profile event featuring Coach Mike Ditka.
Producer at Major Broadcasting Co., Chicago, IL
January 1, 1993 - December 31, 1995
Wrote and produced syndicated radio shows, filled in on air when needed, and developed pilots for TV.
Technical Writer at Dedert Corporation (Aegis Worldwide client)
July 1, 2023 - May 1, 2025
Collaborated with engineers to create and maintain high-quality documentation for complex technical systems including Dedert Air Bearing Atomizers, Congealers, and Magnetic Spray Machines. Authored user manuals, system guides, and assembly/servicing procedures; defined parts procurement standards and metallurgical QC testing documentation. Wrote Dedert’s atomizer article for ACHEMA magazine (June 2024). Created marketing brochures for the industrial evaporator, air bearing atomizer, and congealer lines. Proficient in Adobe Photoshop, InDesign, Word, Excel, and Teams.
Documentation Specialist at Combined Insurance (TekSystems client)
January 1, 2023 - June 30, 2023
Created UI style guide for the Agent Connect sales tool; wrote and edited new messaging; established standards for order, clarity, conciseness, style, and terminology. Performed UAT testing of the Agent Connect platform.
Content/Script Writer at NuWave LLC
September 1, 2018 - November 30, 2022
Developed and maintained high-quality user manuals, cookbooks, and guides for NuWave kitchen appliances; wrote and edited copy for product books, booklets, boxes, labels, and components; produced short product videos with AI voiceovers; created product brochures and sales/marketing collateral; wrote product- and company-related web copy; developed and executed a social media influencer plan; drafted RFPs for video talent and AI voiceover providers.
Content Developer at Cognitive Arts-NIIT
March 1, 2017 - July 31, 2018
Developed corporate training courses for clients such as Boeing, State Farm, Zurich Insurance, including procedurals on parts procurement and standards; created PowerPoint presentations, instructor guides, and student guides.
Editor at Great Lakes Banker Magazine
February 1, 2013 - November 30, 2017
Wrote and edited banking-related stories for the monthly magazine and maintained the company website; redesigned and relaunched the site, expanding regional coverage; produced marketing collateral and built contributor relationships.
Ghostwriter / Writer at Freelance (Various Clients)
January 1, 2013 - Present
Wrote non-fiction books on psychology, cooking, and religion, as well as children’s fiction; performed as a technical writer for Zurich Insurance; edited underwriting guidelines and instructional materials; contributed blog content for the Glaucoma Research Foundation; created newsletters and brochures for small business and professional practice audiences; developed the British business education course: Coming Out of Bankruptcy.
Writer/Voice-over Actor at Korea Herald Newspaper
January 1, 1995 - December 31, 1996
Wrote and performed English-language dialogs and created English-language advertising and marketing materials.
Theater and Book Critic at Citizen Newspaper Group
January 1, 1992 - December 31, 1993
Wrote a popular series of book and theater reviews for a Chicago-area audience.
Director of Communications at Illinois Pharmacists Association
January 1, 1997 - December 31, 1998
Handled all communications; created the organization’s first website; edited Illinois Pharmacists magazine and Information Exchange; expanded readership; developed marketing, public relations, and lobbying materials.
Account Supervisor at Comm2, Inc Public Relations
January 1, 1996 - December 31, 1997
Developed and executed public relations campaigns for hospitality, transportation, entertainment, and office equipment; secured promotional events such as Ikon Office Solutions Day in Chicago (1996).
Producer at Major Broadcasting Co.
January 1, 1993 - December 31, 1995
Wrote and produced syndicated radio shows The Downey Show and Loggins on Law; developed pilots for The Downey Show on TV.
Adjunct Instructor of Communications at Truman College
January 1, 2007 - December 31, 2008
Taught courses in English as a Second Language and English Composition.
Adjunct Instructor at North Metro Technical College
January 1, 2006 - December 31, 2007
Taught courses in English Composition.
Adjunct Instructor at Clayton State University
January 1, 2006 - December 31, 2007
Taught courses in English Composition and Introduction to English Literature.
Instructor at DePaul University School for New Learning
January 1, 2000 - December 31, 2001
Developed and taught courses in English Literature, Technical Writing, and Science Journalism.
Instructor at Korean Foreign Language Institute
January 1, 1995 - December 31, 1996
Developed and taught English as a Second Language to children and adult students.

Education

Juris Doctor at Thomas M. Cooley Law School, Lansing, MI
January 1, 2009 - May 1, 2012
Master of Arts in English at Roosevelt University, Chicago, Illinois
January 1, 1994 - January 31, 1995
Bachelor of Arts in English at DePaul University, Chicago, Illinois
January 1, 1985 - June 30, 1989
Juris Doctor at Thomas M. Cooley Law School, Lansing, MI
January 1, 2009 - May 1, 2012
Master of Arts at Roosevelt University, Chicago, Illinois
January 1, 1994 - January 31, 1995
Bachelor of Arts at DePaul University, Chicago, Illinois
September 1, 1985 - June 30, 1989
Juris Doctor at Thomas M. Cooley Law School, Lansing, MI
January 1, 2009 - May 1, 2012
Master of Arts at Roosevelt University, Chicago, Illinois
January 1, 1994 - January 31, 1995
Bachelor of Arts at DePaul University, Chicago, Illinois
June 1, 1985 - June 30, 1989
Juris Doctor at Thomas M. Cooley Law School, Lansing, MI
January 11, 2030 - May 1, 2012
Master of Arts in English at Roosevelt University, Chicago, Illinois
January 11, 2030 - January 1, 1995
Bachelor of Arts in English at DePaul University, Chicago, Illinois
January 11, 2030 - June 1, 1989

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Manufacturing, Financial Services, Healthcare, Education, Professional Services, Consumer Goods, Software & Internet
    paper ABA-300 Manual
    The end user manual for Dedert's ABA-300 air bearing atomizer.…
    paper Sailing Towards Success with PCBB
    An article showcasing Michigan's PCBB correspondent bank written for Michigan Banker magazine…
    paper Nanoparticles: A Potential New Treatment for Glaucoma
    This was a blog article for the Glaucoma Research Foundation, used as part of their fundraising efforts.…
    paper Dedert ACHEMA Article
    This is an article written for the 2024 ACHEMA trade show magazine. It details the use of Dedert atomizers in the production of lithium powder…