Available to hire
A reliable, detail-oriented professional with hands-on experience supporting e-commerce content, digital assets and cross-team workflows in a fast-paced environment. Confident using computer systems and communicating clearly with stakeholders, with a strong motivation toward teamwork, organisation and keeping things moving.
Keen to develop and expand skills within e-commerce, content creation, social media and campaign support. A proactive communicator with excellent organisational skills, able to prioritise effectively both independently and within a team while meeting tight daily deadlines across multiple brands.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner
Work Experience
Retoucher at Yours Clothing
January 1, 2024 - January 1, 2026Retouched and enhanced digital images to support e-commerce presentation and brand consistency. Worked within production deadlines and maintained strong attention to detail to ensure customer-facing outputs met quality standards. Managed image and file workflows efficiently to support timely delivery of digital assets.
E-commerce Content & Digital Assets Support (implied current/previous role)
January 1, 2020 - January 1, 2023Supported high-volume e-commerce workflows across eight brands, prioritising competing daily deadlines. Managed product imagery and digital assets while maintaining brand and presentation consistency. Acted as a reliable point of contact within the team by collaborating daily with multiple departments.
Handled file and digital workflows using Excel, internal databases, and image editing platforms for asset tracking, prioritisation, and delivery. Ensured outputs were accurate and high quality to enhance customer experience through proactive organisation and clear communication.
Customer Assistant and Shift Leader at Tesco
January 1, 2020 - PresentServed as a first point of contact for customers, colleagues, and management, handling complaints and resolving issues calmly and professionally. Supported operational delivery by collaborating with management and teammates to contribute to store KPIs and team development. Managed sensitive customer information confidentially, including note-taking and handling people-related documentation such as disciplinaries and sickness concerns.
Led and supported seasonal aisle range changes by following promotional briefs and planograms to maintain visually appealing, consistent displays. Demonstrated strong time management, decision-making, and adaptability in high-pressure environments.
Education
Bachelor of Arts (Photography) - 1st Class Hons at Norwich University of the Arts
January 1, 2020 - January 1, 2023A Levels (Grade C-B) at City College Norwich
January 1, 2017 - January 1, 2019GCSEs (English 5, Maths 5) at Attleborough Academy Norfolk
January 1, 2012 - January 1, 2017Qualifications
Industry Experience
Retail, Education, Consumer Goods, Media & Entertainment, Professional Services, Computers & Electronics
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner
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