Marie Camille Anne A. Cortez

Provided remote administrative and virtual assistant support to a U.S.-based women's health practice. Assisted with call inquiries, scheduling, inbox management, administrative tasks, patient coordination, and day-to-day practice support. Worked with healthcare-related systems and tools, including Office Ally, RingCentral, and Google Workspace. Completed HIPAA Awareness Training and maintained confidentiality when handling sensitive patient and practice information. Supported remote workflows with strong organization, responsiveness, accuracy, and attention to detail. Engaged on a project-based and on-call arrangement for potential succeeding client projects and assignments.

Led end-to-end delivery of high-volume creative projects across print, digital, and out-of-home advertising for multiple business units, including TV and sound devices, digital appliances, customer service, display monitors, and corporate communication. Served as the primary client point of contact from brief intake through final delivery, managing expectations, timelines, and quality. Translated client briefs into direction for creative and production teams, supervised Art Directors, mentored junior Account Managers, coordinated internal teams and external vendors, and managed client escalations and changing priorities. Provided creative feedback and final quality control, advised on materials and production solutions, negotiated cost-effective vendor solutions, maintained project documentation, and identified opportunities for account growth and client retention.

Prepared credit offering memoranda covering creditworthiness, business analysis, financial analysis, risk assessment, and industry analysis. Analyzed and projected financial data using trade checking, bank records, and financial statements. Monitored account, loan, deposit, and payment transactions using Temenos T24. Maintained accurate credit and legal documentation for proposed and approved accounts. Supported client relationship management and coordinated account requirements with internal stakeholders and clients.