Available to hire
AV Project Manager with extensive experience leading enterprise audiovisual operations across federal and high-demand environments. Known for managing multi-site AV systems, preventive maintenance programs, executive-level event production, and rapid troubleshooting during critical incidents.
Specialized in Crestron ecosystems and AV-over-IP infrastructure (NVX, Dante), with a strong focus on operational workflow optimization, data-driven KPI reporting, and scalable AV management processes. Active Public Trust clearance.
Experience Level
Work Experience
AV Project Manager (PM) at Vision Technologies – Supporting Federal Deposit Insurance Corporation
January 1, 2026 - PresentLead AV operations across multiple FDIC locations including VASQ (VA), Washington DC, Dallas, and San Francisco. Manage and optimize preventive maintenance programs to ensure contract compliance and reduce system failures. Oversee AV support operations and KPI performance, improving response time, accountability, and reporting transparency. Supervise AV technicians across multiple regions to ensure full-day coverage and operational efficiency. Serve as primary escalation point for AV failures and executive-level issues. Develop and implement enterprise reporting systems including monthly/quarterly/annual PM reports and executive dashboards. Standardize workflows across sites to improve documentation consistency and system reliability. Support and coordinate conference rooms, auditoriums, and training/executive meeting spaces using Crestron (NVX/Flex), Q-SYS, Dante, PTZ cameras, DSPs, conferencing systems, and switching infrastructure, while implementing automation and tracking tools fo
AV Director at The Heritage Foundation
January 1, 2022 - January 1, 2026Managed full AV operations for a high-profile organization with daily live events and executive productions. Provided real-time troubleshooting and technical support for critical live environments. Monitored and maintained AV systems including Crestron, AMX, QSYS, Dante, and Shure Suite. Led system setup, maintenance, and optimization across conference rooms, broadcast environments, and event production spaces. Delivered live productions including video switching, streaming (YouTube/Facebook Live), and recording with post-production. Trained staff and supported end users on AV systems and operational workflows.
Lead AV Technician at Family Research Council
January 1, 2018 - January 1, 2022Led AV team operations for daily events, conferences, and productions. Managed live switching, streaming, and recording workflows. Installed and maintained AV systems including audio, video, lighting, and control systems. Performed advanced troubleshooting of AV signal flow and system integration. Managed inventory, equipment lifecycle, and procurement.
Media Ministry Coordinator at Family Christian Center Church
January 1, 2012 - PresentDirected AV operations for live services and large-scale events, managing audio, video, live streaming, and media production. Coordinated volunteers and technical teams to execute service and event workflows.
Deputy Manager – Geek Squad at Best Buy
January 1, 2005 - January 1, 2014Managed a technical support team and operations. Led customer service, repair services, and technical solutions, improving operational performance and customer satisfaction.
Education
Associate of Business Management at Strayer University
January 11, 2030 - July 27, 2026Qualifications
CompTIA Network+
January 11, 2030 - July 27, 2026CompTIA Server+
January 11, 2030 - July 27, 2026CompTIA Security+
January 11, 2030 - July 27, 2026Linux+
January 11, 2030 - July 27, 2026Microsoft (MCITP, MCSE, SQL, Exchange)
January 11, 2030 - July 27, 2026Cisco (CCNA, CCNP)
January 11, 2030 - July 27, 2026Dante Certified
January 11, 2030 - July 27, 2026Biamp Certified
January 11, 2030 - July 27, 2026Crestron (In Progress)
January 11, 2030 - July 27, 2026Industry Experience
Government, Media & Entertainment, Professional Services
Experience Level
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