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I’m a customer-focused professional with a background in tourism and several years of experience in customer service, sales support, and operational coordination across high-traffic environments. I build relationships through attentive, organized communication, always aiming to deliver calm, reliable, and high-quality experiences. I combine empathy with practical problem-solving—handling daily operations, payments, and customer requests with attention to detail and respect for procedures. I also work creatively, developing photographic and content projects for brands and individuals in the holistic and wellness sector, with independent follow-up and clear objectives.…I’m a customer-focused professional with a background in tourism and several years of experience in customer service, sales support, and operational coordination across high-traffic environments. I build relationships through attentive, organized communication, always aiming to deliver calm, reliable, and high-quality experiences. I combine empathy with practical problem-solving—handling daily operations, payments, and customer requests with attention to detail and respect for procedures. I also work creatively, developing photographic and content projects for brands and individuals in the holistic and wellness sector, with independent follow-up and clear objectives.

Anita

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I’m a customer-focused professional with a background in tourism and several years of experience in customer service, sales support, and operational coordination across high-traffic environments. I build relationships through attentive, organized communication, always aiming to deliver calm, reliable, and high-quality experiences. I combine empathy with practical problem-solving—handling daily operations, payments, and customer requests with attention to detail and respect for procedures. I also work creatively, developing photographic and content projects for brands and individuals in the holistic and wellness sector, with independent follow-up and clear objectives.…I’m a customer-focused professional with a background in tourism and several years of experience in customer service, sales support, and operational coordination across high-traffic environments. I build relationships through attentive, organized communication, always aiming to deliver calm, reliable, and high-quality experiences. I combine empathy with practical problem-solving—handling daily operations, payments, and customer requests with attention to detail and respect for procedures. I also work creatively, developing photographic and content projects for brands and individuals in the holistic and wellness sector, with independent follow-up and clear objectives.

Available to hire

I’m a customer-focused professional with a background in tourism and several years of experience in customer service, sales support, and operational coordination across high-traffic environments. I build relationships through attentive, organized communication, always aiming to deliver calm, reliable, and high-quality experiences.

I combine empathy with practical problem-solving—handling daily operations, payments, and customer requests with attention to detail and respect for procedures. I also work creatively, developing photographic and content projects for brands and individuals in the holistic and wellness sector, with independent follow-up and clear objectives.

Skills

Photo

Copywriting

Branding

Experience Level

Photo

Expert

Copywriting

Intermediate

Branding

Intermediate

Language

Italian

Fluent

Spanish; Castilian

Advanced

English

Intermediate

Work Experience

Professional Photographer (development of projects)

January 1, 2023 - Present

Development of professional photography projects for brands and individuals working in the holistic and wellness sector. Organizing creative processes, defining project objectives, and performing independent follow-up to ensure results.

Sales Assistant and Waitress

January 1, 2022 - January 1, 2023

Provided customer service in multicultural and multilingual environments, ensuring a close, fluid, and high-quality experience even in high-traffic contexts.

Assistant Manager and Cashier at Massimo Dutti (in d itex), Lugano, Switzerland

January 1, 2015 - January 1, 2021

Coordinated daily operations and supervised the team while managing cash control in a luxury retail environment. Resolved issues with suppliers and supported team training, contributing to sales and service performance.

Sales Assistant at Duty Free (Milan Malpensa Airport), Italy

January 1, 2013 - January 1, 2015

Assisted and advised international clients in a high-traffic airport setting, managing sales and cash operations. Developed communication skills and maintained customer focus under demanding conditions.