Carlos Araujo

Lead and coordinate technical teams for event setups, live productions, and post-event breakdowns. Operate and integrate audio systems, LED walls, projection, and video playback for conferences, concerts, and corporate events. Perform live sound mixing, microphone setup, and audio signal routing for presentations and performances. Collaborate with event organizers to assure seamless delivery of audio, lighting, and visual production requirements. Supervise consistent communication with clients and internal departments to ensure technical accuracy and client satisfaction. Calibrated system setup, calibration, and signal flow for multi-camera and LED wall displays.

Oversaw daily store operations, driving sales performance, customer experience, and team productivity. Resolved customer issues, managed escalations, and maintained high customer satisfaction. Conducted regular performance evaluations and provided coaching to enhance employee development and morale. Trained staff on new product launches, sales strategies, and customer engagement techniques. Monitored sales reports, inventory management, and scheduling to sustain operational efficiency. Recognized for maintaining one of the highest customer satisfaction ratings in the region through leadership and service excellence.

Prepared and baked cakes to company standards using commercial baking equipment. Supervised inventory and maintained cleanliness of baking and storage areas. Coordinated production planning and ensured consistent product quality and presentation.