I'm Carlos Araujo, a results-driven operations and logistics professional with leadership experience across retail, fitness, baking, and live event production. I excel at coordinating technical teams and delivering high-quality audiovisual experiences under pressure, with hands-on expertise in audio, video, and LED wall systems. I'm currently advancing my professional development in audio production to merge technical precision with creative execution in dynamic environments, while maintaining excellent customer service and clear communication with clients and colleagues.

Carlos Araujo

I'm Carlos Araujo, a results-driven operations and logistics professional with leadership experience across retail, fitness, baking, and live event production. I excel at coordinating technical teams and delivering high-quality audiovisual experiences under pressure, with hands-on expertise in audio, video, and LED wall systems. I'm currently advancing my professional development in audio production to merge technical precision with creative execution in dynamic environments, while maintaining excellent customer service and clear communication with clients and colleagues.

Available to hire

I’m Carlos Araujo, a results-driven operations and logistics professional with leadership experience across retail, fitness, baking, and live event production. I excel at coordinating technical teams and delivering high-quality audiovisual experiences under pressure, with hands-on expertise in audio, video, and LED wall systems.
I’m currently advancing my professional development in audio production to merge technical precision with creative execution in dynamic environments, while maintaining excellent customer service and clear communication with clients and colleagues.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Event Technician Lead at Encore Global
March 1, 2024 - Present
Lead and coordinate technical teams for event setups, live productions, and post-event breakdowns. Operate and integrate audio systems, LED walls, projection, and video playback for conferences, concerts, and corporate events. Perform live sound mixing, microphone setup, and audio signal routing for presentations and performances. Collaborate with event organizers to assure seamless delivery of audio, lighting, and visual production requirements. Supervise consistent communication with clients and internal departments to ensure technical accuracy and client satisfaction. Calibrated system setup, calibration, and signal flow for multi-camera and LED wall displays.
Store Manager at AT&T
October 1, 2020 - March 1, 2024
Oversaw daily store operations, driving sales performance, customer experience, and team productivity. Resolved customer issues, managed escalations, and maintained high customer satisfaction. Conducted regular performance evaluations and provided coaching to enhance employee development and morale. Trained staff on new product launches, sales strategies, and customer engagement techniques. Monitored sales reports, inventory management, and scheduling to sustain operational efficiency. Recognized for maintaining one of the highest customer satisfaction ratings in the region through leadership and service excellence.
Baker at Nothing Bundt Cakes
August 1, 2019 - October 1, 2020
Prepared and baked cakes to company standards using commercial baking equipment. Supervised inventory and maintained cleanliness of baking and storage areas. Coordinated production planning and ensured consistent product quality and presentation.
Operations Leader at YouFit Gyms
January 1, 2017 - March 1, 2019
Managed daily operations, sales reporting, cash deposits, and payroll-based scheduling. Delivered outstanding customer service, ensuring member satisfaction through prompt issue resolution and a welcoming gym environment. Trained and mentored staff to uphold customer experience standards and brand consistency. Implemented local marketing initiatives to drive memberships and retention. Ensured compliance with safety, cleanliness, and operational policies across all departments.

Education

Bachelor of Science in Audio Production (B.S.) at Full Sail University, Winter Park, FL
January 11, 2030 - July 1, 2025
Audio Technology Certificate at Miami Dade College, Miami, Florida
September 7, 2020 - December 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Professional Services