I am Carmel Grace, a creative and analytical writer with a background in child care education, customer service, and digital marketing. I enjoy turning ideas into engaging content for blogs, websites, and social media, while building positive relationships with clients and teams. I bring nurturing care, clear communication, and problem-solving skills to every project, and I’m passionate about delivering high-quality results. I create video and photo content for social media, write engaging posts and captions, and support planning campaigns for updates and events. I listen actively to customers, respond quickly to concerns, and strive to ensure the security and smooth operation of websites. I am excited to continue growing as a Content Creator and Social Media Specialist while helping organizations connect with their audiences.

Carmel Grace

I am Carmel Grace, a creative and analytical writer with a background in child care education, customer service, and digital marketing. I enjoy turning ideas into engaging content for blogs, websites, and social media, while building positive relationships with clients and teams. I bring nurturing care, clear communication, and problem-solving skills to every project, and I’m passionate about delivering high-quality results. I create video and photo content for social media, write engaging posts and captions, and support planning campaigns for updates and events. I listen actively to customers, respond quickly to concerns, and strive to ensure the security and smooth operation of websites. I am excited to continue growing as a Content Creator and Social Media Specialist while helping organizations connect with their audiences.

Available to hire

I am Carmel Grace, a creative and analytical writer with a background in child care education, customer service, and digital marketing. I enjoy turning ideas into engaging content for blogs, websites, and social media, while building positive relationships with clients and teams. I bring nurturing care, clear communication, and problem-solving skills to every project, and I’m passionate about delivering high-quality results.

I create video and photo content for social media, write engaging posts and captions, and support planning campaigns for updates and events. I listen actively to customers, respond quickly to concerns, and strive to ensure the security and smooth operation of websites. I am excited to continue growing as a Content Creator and Social Media Specialist while helping organizations connect with their audiences.

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Language

English
Fluent

Work Experience

Part-Time Online ESL Teacher at Dreamscape Networks Inc.
January 1, 2017 - December 31, 2019
Delivered ESL lessons, conveyed English materials, and tracked student progress; customized individualized requirements.
Product Specialist at Bibo Global Opportunity Tools and Systems
January 1, 2019 - December 31, 2022
Activated website services and products; handled emails and calls; actively listened to customers, resolved issues, and supported customer security concerns.
Casual Educator at SENSES ELC
October 1, 2024 - April 2, 2026
Started as casual educator but switched to Part time in the Preschool room that handles the child and preparing activities every day.
Social Media Content Creator at ELITE MIGRATION Consulatnce
September 1, 2024 - November 2, 2025
Developed social media content, wrote engaging posts, captions, and articles; assisted marketing team with planning campaigns for immigration news updates and events. Responded to comments and mentions; ensured customer issues and concerns were addressed with a friendly tone.
Part-Time Online ESL Teacher
January 1, 2017 - January 1, 2019
Taught English online to ESL students, prepared lesson materials, tracked progress, and tailored instruction to individual learners.
Product Specialist
January 1, 2019 - January 1, 2022
Supported digital marketing initiatives, increased product exposure through strategic campaigns, and contributed to customer-facing materials.
Educator / Customer Care Specialist at Elite Migration Consultancy
April 1, 2023 - April 1, 2026
Educated clients and children; delivered customer care, responded to comments and queries, and supported website-related transactions with attention to security.
Content Creator / Social Media Content Creator
April 1, 2023 - April 1, 2026
Created video/photo content for social media, wrote engaging posts and captions, and assisted in planning campaigns for migration news; provided responsive customer engagement.

Education

Bachelor of Arts in English, Major in Applied Linguistics at Cebu Technological University
January 1, 2015 - December 31, 2019
Bachelor of Arts in English, Major in Applied Linguistics at Cebu Technological University
January 1, 2015 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services