I am a bilingual (English/Spanish) professional with 8+ years of experience in high-pressure, client-facing roles in tourism, hospitality, and international hotels. I am a proactive problem-solver and a cultural bridge, excelling at managing complex logistics, communicating with international clients, and delivering high-quality written work on a deadline. My services include administrative and virtual assistant support, bilingual customer support, writing and translation, and Argentine sourcing & logistics. I am known for my discipline, creativity, and ability to adapt to fast-changing environments, delivering reliable support and clear communication across diverse teams and clients.

CAROLINA SACAYAN

I am a bilingual (English/Spanish) professional with 8+ years of experience in high-pressure, client-facing roles in tourism, hospitality, and international hotels. I am a proactive problem-solver and a cultural bridge, excelling at managing complex logistics, communicating with international clients, and delivering high-quality written work on a deadline. My services include administrative and virtual assistant support, bilingual customer support, writing and translation, and Argentine sourcing & logistics. I am known for my discipline, creativity, and ability to adapt to fast-changing environments, delivering reliable support and clear communication across diverse teams and clients.

Available to hire

I am a bilingual (English/Spanish) professional with 8+ years of experience in high-pressure, client-facing roles in tourism, hospitality, and international hotels. I am a proactive problem-solver and a cultural bridge, excelling at managing complex logistics, communicating with international clients, and delivering high-quality written work on a deadline.

My services include administrative and virtual assistant support, bilingual customer support, writing and translation, and Argentine sourcing & logistics. I am known for my discipline, creativity, and ability to adapt to fast-changing environments, delivering reliable support and clear communication across diverse teams and clients.

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Experience Level

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Tour Guide at Independent Local Tour Operator
August 1, 2023 - November 2, 2025
Provided bilingual (English/Spanish) support and guidance to over 100 international visitors daily in a fast-paced environment; managed complex tour schedules, coordinated logistics with multiple teams, and resolved visitor complaints efficiently; handled inbound inquiries, managed bookings, and processed payments using internal CRM and POS systems; demonstrated adaptability and strong problem-solving across various operational roles.
Senior Dance Instructor at Independent / Dance Programs
April 1, 2018 - November 2, 2025
Designed and delivered creative curricula for multiple dance programs, teaching and mentoring groups of 20+ students; managed all class scheduling, student communications, and long-term project planning for recitals and international performances; required a high level of personal discipline, creativity, and clear, empathetic communication to help students achieve their goals.

Education

Bachelor of Business Administration (BBA), Economics at University of Buenos Aires, Argentina
January 1, 2021 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Education, Media & Entertainment, Professional Services

Experience Level