Available to hire
Hello, I’m Carrie Ann King, a guest experience and wellness professional with over 30 years of experience in accommodations, retreat environments and wellness tourism. I guide prospective guests from enquiry to confirmed bookings with empathetic communication, while ensuring operational accuracy in booking systems, payment tracking and guest records. I create my own websites and Social media content and have a Diploma in social media marketing.
I also bring a background in sound therapy and Reiki, and I enjoy integrating wellness experiences into retreats and hospitality programs to support guests on the emotional journey toward meaningful travel decisions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
German
Intermediate
Work Experience
Owner/Founder at Reiki & Resonance / OneSong Healing Arts
January 1, 2020 - PresentRunning a boutique wellness practice and private retreats; providing Reiki and sound therapy sessions; retreat facilitation; teaching Reiki levels; holding space for energy clearing and resonance work across private practice and wellness retreats.
Lettings Manager & Villa Host at Cyprus Lettings (Cyprus Escapes / Lettings Manager)
January 1, 2016 - PresentIn charge of bookings across multiple platforms; liaised with housekeeping, gardeners and maintenance; social media management and guest communications to ensure high-quality guest experiences in self-catering accommodation.
Head of Housekeeping at Cormorant Hotels Ltd
January 1, 2000 - December 31, 2006Managed housekeeping operations for a busy 12-bedroom hotel; supervised 5 staff; quality control of housekeeping standards; supported bookings, customer care and overall hotel operations.
Co Owner/Lettings Manager/Assistant Manager at Coriander Cottages Ltd
January 1, 2006 - December 31, 2010Co-owned luxury holiday barns; handled bookings, sales, marketing, social media, and guest relations; oversaw cleaning/staging and guest requests during 2006–2010.
Co Owner/Lettings Manager/Assistant Manager at Cormorant Hotels Ltd
January 1, 2000 - December 31, 2006Co-owned and managed hotel-related operations including bookings, customer enquiries, marketing, and guest services; responsibility for overall guest experience.
Owner at Chestnut Grange Bed and Breakfast
January 1, 1995 - December 31, 2000Purchased and ran a farm B&B; managed marketing, cooking, cleaning and guest services; grew the business as a home-based hospitality operation.
Manager at Victoria Wines Ltd
January 1, 1992 - December 31, 1995Day-to-day shop management; supervised staff; stock control; customer service; wine knowledge development.
Assistant Manager at Victoria Wines Ltd
January 1, 1991 - December 31, 1992Assisted manager with daily operations; staff supervision and customer service.
Gym Instructor (Freelance) at Self-employed
January 1, 1984 - December 31, 1987Freelance fitness instructor delivering classes in leisure centers; also contributed to health & beauty business collaborations.
Lettings Manager, Airbnb SuperHost & Villa Host at Self-employed (Cyprus portfolio)
January 1, 2016 - PresentIn charge of all booking platforms and social media, liaising with housekeeping, gardeners and maintenance; handling bookings and guest enquiries; providing exceptional guest service.
Lettings Manager & Owner at Cornish Escapes Ltd
January 1, 2010 - December 31, 2016Marketing, bookings, deposits and payments; dealing with owners and guests; inspection visits; built website and social media presence; Airbnb SuperHost since 2014 with ~9k followers.
Co-Owner/Lettings Manager/Assistant Manager at Cormorant Hotels Ltd
January 1, 2000 - December 31, 2006Managed bookings for a busy 12-bedroom hotel; responded to guest enquiries by phone and email; marketing; managed 5 housekeeping staff; ensured quality control of housekeeping standards.
Founder & Practitioner at OneSong Healing Arts
January 1, 2020 - PresentEstablished an independent wellness practice providing sound therapy and Reiki sessions to private clients and retreat participants. Facilitate one-to-one and group wellness experiences focused on relaxation and personal wellbeing. Work with retreat organisers and yoga teachers to integrate sound therapy sessions into retreat programs. Manage bookings, scheduling and payment tracking for all sessions.
Villa Host & Guest Experience Manager
January 1, 2016 - PresentManage the bookings, guest communications and operational coordination for boutique holiday properties. Handle all guest enquiries via email and booking platforms, guiding prospective guests from initial enquiry through to confirmed reservations. Maintain accurate booking calendars, payment records and guest information. Provide clear pre-arrival communication and respond to guest questions before and during their stay. Coordinate housekeeping schedules, maintenance and property preparation. Consistently maintain high guest satisfaction and strong review ratings.
Owner & Lettings Manager at Cornish Escapes Ltd
January 1, 2010 - January 1, 2016Owned and operated a holiday rental management company specialising in self-catering accommodation. Managed booking enquiries, reservations and guest communication across multiple properties. Developed structured follow-up processes to convert enquiries into confirmed bookings. Built and managed the company website and marketing platforms. Maintained financial records including deposits, balance payments and booking schedules. Worked closely with property owners to ensure consistent guest experience standards.
Operations Manager / Co-Owner at Cormorant Hotel
January 1, 2000 - January 1, 2006Managed operational and guest-facing aspects of a boutique hotel. Handled reservations, guest enquiries and booking administration. Managed housekeeping operations and maintained high hospitality standards. Delivered personal guest care to ensure a welcoming and supportive environment.
Owner at Chestnut Grange Bed & Breakfast
January 1, 1995 - January 1, 2000Founded and operated a rural bed and breakfast business. Managed all bookings, guest communication and hospitality operations. Built strong repeat guest relationships through attentive customer service. Handled marketing, reservations and financial management.
Manager / Assistant Manager at Victoria Wines
January 1, 1991 - January 1, 1995Supervised retail operations including staff management, customer service and financial accountability.
Education
Five Elements Sound Certification at John Beaulieu
November 1, 2025 - January 11, 2026Qualifications
O Levels
January 1, 1983 - December 31, 1983BTEC L3 Sustainable & Responsible Tourism Management & Tourism Management
January 1, 2007 - December 31, 2007National Diploma in Social Media Marketing
January 1, 2017 - January 1, 2018Usui Reiki Shinpiden Master/Teacher
January 1, 2020 - January 11, 2026Reiki Shoden
January 1, 2018 - January 11, 2026Reiki Okuden
January 1, 2018 - January 11, 2026Jikiden Reiki Shoden
January 1, 2022 - January 11, 2026Jikiden Reiki Okuden
January 1, 2022 - January 11, 2026Jikiden Reiki Shihan Kaku Teacher
January 1, 2024 - January 11, 2026Reiki in Hospice & Hospitals Certification – SBSHT
November 1, 2022 - January 11, 2026Energy Physiologist Coach Diploma
January 1, 2022 - January 11, 2026Professional Certification in Sound Therapy with Tuning Forks
June 1, 2025 - January 11, 2026Reiki Shoden
January 1, 2018 - January 11, 2026Reiki Okuden
January 1, 2018 - January 11, 2026Energy Physiologist Coach Diploma
January 1, 2022 - January 11, 2026National Diploma in Social Media Marketing
January 1, 2017 - January 1, 2018O Levels
January 1, 1983 - December 31, 1983Five Elements Sound Certification
November 1, 2025 - January 11, 2026Professional Certification in Sound Therapy with Tuning Forks
June 1, 2025 - January 11, 2026Jikiden Reiki Shihan Kaku Teacher
January 1, 2024 - January 11, 2026Reiki in Hospice & Hospitals Certification – SBSHT
November 1, 2022 - January 11, 2026Jikiden Reiki Okuden
January 1, 2022 - January 11, 2026Jikiden Reiki Shoden
January 1, 2022 - January 11, 2026Energy Physiologist Coach Diploma
January 1, 2022 - January 11, 2026Usui Reiki Shinpiden Master/ Teacher
January 1, 2020 - January 11, 2026Reiki Shoden
January 1, 2018 - January 11, 2026Reiki Okuden
January 1, 2018 - January 11, 2026National Diploma in Social Media Marketing
January 1, 2017 - January 1, 2018BTEC L3 Sustainable & Responsible Tourism Management & Tourism Management
January 1, 2007 - December 31, 2007O Levels
January 1, 1983 - December 31, 1983BTEC Level 3 Diploma in Sustainable & Responsible Tourism Management & Tourism Management
January 1, 2007 - December 31, 2007O Levels
January 1, 1983 - December 31, 1983National Diploma in Social Media Marketing
January 1, 2017 - December 31, 2018Five Elements Sound Certification – John Beaulieu
November 1, 2025 - April 20, 2026Professional Certification in Sound Therapy with Tuning Forks
June 1, 2025 - April 20, 2026Jikiden Reiki Shihan Kaku Teacher
January 1, 2024 - April 20, 2026Reiki in Hospice & Hospitals Certification – SBSHT
November 1, 2022 - April 20, 2026Jikiden Reiki Okuden
January 1, 2022 - April 20, 2026Jikiden Reiki Shoden
January 1, 2022 - April 20, 2026Energy Physiologist Coach Diploma
January 1, 2022 - April 20, 2026Usui Reiki Shinpiden Master/Teacher
January 1, 2020 - April 20, 2026Reiki Shoden and Reiki Okuden
January 1, 2018 - April 20, 2026National Diploma in Social Media Marketing
January 11, 2030 - January 1, 2018BTEC Level 3 – Sustainable & Responsible Tourism Management
January 11, 2030 - January 1, 2007Five Elements Sound Certification – John Beaulieu
January 1, 2025 - April 20, 2026Professional Certification in Sound Therapy with Tuning Forks
January 1, 2025 - April 20, 2026Jikiden Reiki Shihan Kaku Teacher Level
January 1, 2024 - April 20, 2026Reiki in Hospice & Hospitals Certification
January 1, 2022 - April 20, 2026Energy Physiologist Coaching Diploma
January 1, 2022 - April 20, 2026Usui Reiki Master / Teacher
January 1, 2020 - April 20, 2026Industry Experience
Travel & Hospitality, Media & Entertainment, Professional Services, Real Estate & Construction, Retail, Healthcare, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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