Casie Campbell
Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments.
About
Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service.
Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.
- 4 years' experience
- Joined July 2026
Industry experience
- Travel & Hospitality
- Media & Entertainment
- Retail
- Professional Services
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Work experience· 4 roles
Served as primary point of contact for property owners and guests, managing day-to-day operations across a portfolio of privately owned vacation rentals. Coordinated with housekeeping, maintenance teams, and third-party vendors to uphold service standards and operational efficiency. Built and maintained strong client relationships through consistent, responsive communication.
Advised customers on parts selection and ordering for RV repairs and upgrades, driving product recommendations and sales. Maintained organized inventory of parts and accessories to support smooth store operations. Delivered consistently high customer satisfaction through knowledgeable, attentive service.
Delivered exemplary customer service while maintaining thorough menu and product knowledge. Supported management with end-of-day cashout and till reconciliation, daily sales reporting, and closing procedures.
Education
Certifications and awards
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