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Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service. Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.…Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service. Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.

Casie Campbell

Social Media Manager, Copywriter, Influencer Marketing Manager, +4

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Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service. Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.…Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service. Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.

Available to hire

Client-focused marketing and account management professional with experience running social media campaigns, managing client accounts, and coordinating operations in fast-paced environments. BCIT-certified in Basics of Marketing, with a track record of building strong client relationships and delivering consistent, high-quality service.

Known for balancing campaign execution with responsive client communication, supporting day-to-day operations, and solving problems independently while staying organized. Experienced across customer service, account management, and guest/property operations, with proficiency in Excel and strong attention to detail.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

Operations Coordinator at Fernie Lodging Co

December 1, 2024 - August 1, 2025

Served as primary point of contact for property owners and guests, managing day-to-day operations across a portfolio of privately owned vacation rentals. Coordinated with housekeeping, maintenance teams, and third-party vendors to uphold service standards and operational efficiency. Built and maintained strong client relationships through consistent, responsive communication.

Parts Associate at Traveland RV

December 31, 2023 - November 18, 2024

Advised customers on parts selection and ordering for RV repairs and upgrades, driving product recommendations and sales. Maintained organized inventory of parts and accessories to support smooth store operations. Delivered consistently high customer satisfaction through knowledgeable, attentive service.

Server Supervisor at Lucky Taco

May 1, 2021 - August 1, 2023

Delivered exemplary customer service while maintaining thorough menu and product knowledge. Supported management with end-of-day cashout and till reconciliation, daily sales reporting, and closing procedures.

Account Manager at Good Monday Creative

August 29, 2020 - July 31, 2023

Managed daily and weekly client communications for a portfolio of accounts, overseeing online presence and brand voice. Planned and executed social media marketing campaigns to grow client engagement and visibility. Balanced account management with administrative support to keep campaigns on schedule and aligned with client briefs.