Available to hire
I’m Catriona Hunter, a Glasgow-based professional with extensive experience spanning research, financial services, business mentoring, and government-backed projects. I excel at turning complex insights into clear strategic plans, mentoring teams, and delivering private research for corporate clients. My work as a published author has reached a global audience, and I enjoy creating practical, data-driven solutions that help organizations grow. I’m currently seeking versatile remote or mobile roles where I can apply my diverse skill set, collaborate with cross-functional teams, and drive impactful outcomes.
With a background across academia, government research, and financial services, I bring strong leadership, programme management, and client-focused communication to every engagement. I’m motivated by opportunities to mentor peers, optimize processes, and contribute to projects that require rigorous research, thoughtful strategy, and creative problem-solving.
Experience Level
Language
English
Fluent
Work Experience
Freelance Business Mentoring, Coaching and Research at Self-employed
January 1, 2024 - PresentDelivering business planning and financial consultancy/mentoring, providing strategic business plans and insights. Outbound calling projects on bespoke projects. Private research for corporate clients. Business mentoring on government Help to Grow scheme. AI data specialist. Resolution Research Interviewer.
Research Interviewer at Knowledge Partnership
March 1, 2021 - PresentConduct interviews on large-scale social research projects; high engagement rates and delivery of high-quality data under tight deadlines. Flexible, on-demand contributor, often called upon to meet critical project deadlines.
Verification/Resolution Officer at Perch Verify and Engage
October 1, 2024 - July 31, 2025Locate and contact individuals for debt acquisition companies; flexible, on-demand contributor. Resolve communication issues with commercial clients.
Corporate Action Call Handler at Equiniti
May 1, 2024 - September 30, 2024Provided support on two significant corporate actions in the financial sector, handling complex investment queries for shareholders. Consistently met KPIs in a high-pressure, short-term contract environment.
Researcher at PEPTalks
February 1, 2024 - April 30, 2024Conducted comprehensive research on prominent public speakers for corporate clients, providing insights for event planning and speaker selection. Also contributed to government-backed research projects investigating UK manufacturers for the Department of Levelling Up.
Interim Onboarding Advisor at BLME
June 1, 2023 - July 31, 2023Onboarded clients for a UAE-based city bank, overseeing security measures and introducing digital banking services. Demonstrated exceptional efficiency by completing onboarding tasks six times faster than the average employee.
Fraud Advisor at Huntswood Contracting
December 1, 2022 - June 30, 2023Managed fraud-related calls for banking customers, resolving security issues and liaising with multiple departments to safeguard client accounts. Played a key role in detecting fraudulent activity and implementing protective measures for clients.
Pensions Advisor at Diligenta
November 1, 2021 - December 31, 2022Provided advisory services on pre-existing pension plans, ensuring regulatory compliance and resolving customer inquiries for Halifax and Clerical Medical clients. Routed inquiries to the appropriate departments and ensured timely follow-up on complex pension-related issues.
Freelancer (Consultant & Property Services) at Self-employed
September 1, 2018 - June 30, 2021Delivered business consultancy and mentoring, providing strategic business plans. Managed property services through Viewber and various other roles. Private research for corporate clients.
Customer Service Agent (B2B) at Amazon
May 1, 2020 - December 31, 2020Managed customer service operations for B2B and B2C clients, delivering efficient resolutions in a self-directed capacity without escalation support. Promoted to B2B services based on exemplary performance.
TEFL Teacher at EF Education First
February 1, 2020 - May 31, 2020Taught English as a Foreign Language (EFL) to students of all ages, specializing in Business English and IELTS preparation.
Banking Administrator (PPI Project) at Deloitte
March 1, 2018 - June 30, 2018Worked on a large-scale PPI project for Clydesdale Bank, managing data collection and resolving PPI-related customer complaints.
Director at Better Person Ltd
February 1, 2015 - February 29, 2016Founded and led an initiative to promote health, charity, and financial opportunities, engaging in high-level planning and execution.
Research Interviewer (Promoted Twice) at NatCen
May 1, 2007 - September 30, 2015Conducted social and medical research for UK Government, NHS, and charities. Promoted twice, leading to managing a team of interviewers on utility-based projects. Consistently exceeded engagement targets with diverse interviewees across the West of Scotland.
Various Roles (Hospitality & Research Management) at Various
April 1, 1987 - January 31, 2015Extensive experience in high-end hospitality prior to 2006, managing luxury catering for stately homes and UHNW clients. Early management roles included overseeing teams of researchers in utilities and large-scale projects.
Education
Master of Arts (Hons) in History at University of Glasgow
September 1, 1998 - July 31, 2002HNC in Social Sciences at Langside College
January 11, 2030 - January 4, 2026Qualifications
Diploma in Hotel and Catering Management
January 11, 2030 - January 4, 2026Association of Business Mentors qualification
August 1, 2025 - January 4, 2026TEFL Certification
January 11, 2030 - January 4, 2026Industry Experience
Education, Financial Services, Government, Professional Services, Travel & Hospitality, Media & Entertainment, Other
Experience Level
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