Hi, I'm Cameron Carter, a multifaceted professional with 6+ years in customer experience, technical support, game design, and esports operations. I specialize in game administration, community engagement, and managing live gameplay, delivering insights and improvements from hands-on player interactions. I thrive on collaborating with cross-functional teams to enhance player satisfaction and product quality. I'm pursuing a Professional Certificate in Game Design from MIT and actively expanding my skill set in 2D/3D design, prototyping, and live service development to drive engaging experiences across platforms.

Cameron Carter

Hi, I'm Cameron Carter, a multifaceted professional with 6+ years in customer experience, technical support, game design, and esports operations. I specialize in game administration, community engagement, and managing live gameplay, delivering insights and improvements from hands-on player interactions. I thrive on collaborating with cross-functional teams to enhance player satisfaction and product quality. I'm pursuing a Professional Certificate in Game Design from MIT and actively expanding my skill set in 2D/3D design, prototyping, and live service development to drive engaging experiences across platforms.

Available to hire

Hi, I’m Cameron Carter, a multifaceted professional with 6+ years in customer experience, technical support, game design, and esports operations. I specialize in game administration, community engagement, and managing live gameplay, delivering insights and improvements from hands-on player interactions. I thrive on collaborating with cross-functional teams to enhance player satisfaction and product quality.

I’m pursuing a Professional Certificate in Game Design from MIT and actively expanding my skill set in 2D/3D design, prototyping, and live service development to drive engaging experiences across platforms.

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Language

Work Experience

Game Demo Specialist & Customer Experience Rep at Ubisoft
May 1, 2023 - Present
Delivered live game demos at events, increasing participation by 20% and gathering player feedback for internal teams. Resolved real-time gameplay issues during events, reducing downtime by 25%. Supported community engagement and feature feedback to improve retention and satisfaction. Contributed insights from 200+ customer interactions to live service updates.
Game Design & Development (Freelance) at Fiverr
January 1, 2023 - Present
Designed and developed 2D/3D and interactive games for mobile, browser, and console. Collaborated with clients to translate concepts into prototypes and custom features. Delivered assets and UX improvements based on client feedback, using Unity, Unreal Engine, and Blender.
Esports Player Manager Assistant at Remote
January 1, 2021 - December 31, 2023
Coordinated practices, scrimmages, and match-day logistics for a Rocket League team. Recorded and analyzed VODs for performance feedback and coaching. Assisted in tryouts and tracked player metrics; managed competitive schedules across CRL, EGF, and show matches.
Game Admin (Contract) at AFK Creators
January 1, 2018 - December 31, 2020
Oversaw esports tournament operations, enforcing rules and ensuring fair play. Engaged with players and communities to maintain a positive, competitive atmosphere and resolved disputes to uphold tournament integrity.
Administrative Assistant at Stuart Financial Group
January 1, 2022 - Present
Provided administrative support to the Financial Advisor, improving workflow and client satisfaction. Managed documentation, scheduling, and inquiries with professionalism; ensured regulatory compliance and organized daily operations.
AM Assistant Production Intern at Crown Linen LLC
January 1, 2020 - December 31, 2021
Assisted in managing production operations during AM shifts, focusing on output, safety, and quality control. Coordinated with supervisors to streamline processes and improve productivity; supported customer relations and safety compliance.
Site Management / Camp Management at I9 Sports
May 1, 2020 - August 31, 2023
Managed day-to-day camp operations, ensuring camper and staff safety while fostering a positive environment. Trained and supervised counselors and volunteers; planned weekly curriculum and activities; enforced safety protocols.
Customer Support & Team Coordinator at OnePower Communications, LLC
June 1, 2018 - May 31, 2023
Led customer support operations with 95% first-contact resolution. Mentored a team of 10+ reps, improving service quality and cohesion. Developed engagement strategies that increased retention and created standardized troubleshooting protocols.
Business Development & Recruiting Intern at Millennium Corporation
January 1, 2018 - January 1, 2019
Scheduled and coordinated 100+ candidate interviews; supported talent pipelines and improved candidate experiences. Reduced time-to-hire through ATS optimization.
Camp Counselor at Camp Timberlake
June 1, 2022 - August 31, 2022
Supervised daily camper activities, planned outdoor games and team challenges. Fostered inclusive environment and provided mentorship with conflict resolution support.
Basketball Coach at Avanti Athletics
January 1, 2024 - Present
Coached after-school basketball and soccer programs, led practice drills, and developed youth skills. Promoted sportsmanship and safety in an inclusive setting.
Youth Worker / Mentor at S.T.A.N.D. HoCo Mentorship
January 1, 2024 - Present
Provided guidance through workshops, 1-on-1 sessions, and group mentoring. Supported community events and built relationships to encourage goal-setting and achievement.

Education

Associate’s in Computer Simulation & Game Design at San Jacinto College
January 1, 2023 - January 27, 2026
Professional Certificate in Game Design at Massachusetts Institute of Technology
May 1, 2024 - December 1, 2024
Associate’s in Computer Simulation & Game Design at San Jacinto College
January 11, 2030 - January 1, 2023
Professional Certificate in Game Design at Massachusetts Institute of Technology (MIT)
May 1, 2024 - December 1, 2024

Qualifications

Professional Certificate in Game Design
May 1, 2024 - December 1, 2024
Professional Certificate in Game Design
May 1, 2024 - December 1, 2024

Industry Experience

Gaming, Media & Entertainment, Software & Internet, Professional Services, Education