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Customer service and remote support professional with experience handling outbound calls, customer enquiries, appointment scheduling, and virtual assistance. I communicate confidently with prospects and customers and enjoy helping people by resolving questions and concerns in a timely manner. I also manage chats and emails, and respond to social media comments and direct messages. Comfortable using tools such as Microsoft Word, Slack, Microsoft Teams, and HubSpot, and seeking remote customer service/support or virtual assistant opportunities with Nigerian or international organizations.…Customer service and remote support professional with experience handling outbound calls, customer enquiries, appointment scheduling, and virtual assistance. I communicate confidently with prospects and customers and enjoy helping people by resolving questions and concerns in a timely manner. I also manage chats and emails, and respond to social media comments and direct messages. Comfortable using tools such as Microsoft Word, Slack, Microsoft Teams, and HubSpot, and seeking remote customer service/support or virtual assistant opportunities with Nigerian or international organizations.

Cecilia Enebu ONAJI

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Customer service and remote support professional with experience handling outbound calls, customer enquiries, appointment scheduling, and virtual assistance. I communicate confidently with prospects and customers and enjoy helping people by resolving questions and concerns in a timely manner. I also manage chats and emails, and respond to social media comments and direct messages. Comfortable using tools such as Microsoft Word, Slack, Microsoft Teams, and HubSpot, and seeking remote customer service/support or virtual assistant opportunities with Nigerian or international organizations.…Customer service and remote support professional with experience handling outbound calls, customer enquiries, appointment scheduling, and virtual assistance. I communicate confidently with prospects and customers and enjoy helping people by resolving questions and concerns in a timely manner. I also manage chats and emails, and respond to social media comments and direct messages. Comfortable using tools such as Microsoft Word, Slack, Microsoft Teams, and HubSpot, and seeking remote customer service/support or virtual assistant opportunities with Nigerian or international organizations.

Available to hire

Customer service and remote support professional with experience handling outbound calls, customer enquiries, appointment scheduling, and virtual assistance. I communicate confidently with prospects and customers and enjoy helping people by resolving questions and concerns in a timely manner.
I also manage chats and emails, and respond to social media comments and direct messages. Comfortable using tools such as Microsoft Word, Slack, Microsoft Teams, and HubSpot, and seeking remote customer service/support or virtual assistant opportunities with Nigerian or international organizations.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Call Representative at Century 21 Freedom Group

January 1, 2026 - August 1, 2026

Made 50+ outbound calls per day to prospects, understanding their needs and engaging professionally. Booked prospects for sessions with senior consultants and scheduled meetings/appointments. Handled customer enquiries and worked to resolve complaints and concerns while maintaining consistent daily call activity and clear communication.