I am Francisco Cemborain, a Product Designer with more than 15 years of experience in design and marketing across technology, finance and marketing. I specialize in user-centered design, delivering digital products that drive business value, and I thrive in cross-functional teams working within agile environments. My work spans fintech, e-commerce and media, where I’ve led UX initiatives, designed intuitive digital wallets and banking features, and shaped end-to-end customer journeys. I’m proficient in Figma, the Adobe Creative Suite and analytics tools, and I enjoy translating complex problems into elegant, scalable solutions.

Francisco Cemborain

I am Francisco Cemborain, a Product Designer with more than 15 years of experience in design and marketing across technology, finance and marketing. I specialize in user-centered design, delivering digital products that drive business value, and I thrive in cross-functional teams working within agile environments. My work spans fintech, e-commerce and media, where I’ve led UX initiatives, designed intuitive digital wallets and banking features, and shaped end-to-end customer journeys. I’m proficient in Figma, the Adobe Creative Suite and analytics tools, and I enjoy translating complex problems into elegant, scalable solutions.

Available to hire

I am Francisco Cemborain, a Product Designer with more than 15 years of experience in design and marketing across technology, finance and marketing. I specialize in user-centered design, delivering digital products that drive business value, and I thrive in cross-functional teams working within agile environments.

My work spans fintech, e-commerce and media, where I’ve led UX initiatives, designed intuitive digital wallets and banking features, and shaped end-to-end customer journeys. I’m proficient in Figma, the Adobe Creative Suite and analytics tools, and I enjoy translating complex problems into elegant, scalable solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

User Experience Leader at N5 Now Panamá
May 1, 2024 - June 8, 2024
Responsible for the design and innovation of digital banking for Credicorp Bank's customer, improving internal processes and the innovation team advising on agile methodologies. Designed the affiliation feature through Mobile Banking, features of temporary card locking, and defined the processes and ceremonies of the innovation team to adopt Scrum methodology.
Customer Experience Specialist at Zinli (MFTech S.A.) Panamá
October 1, 2019 - August 31, 2023
Managed design and innovation of the Zinli digital wallet, creating an intuitive and attractive user experience. Designed the business transaction platform, payment of services features, payment programming, secure device session, and improvements for physical card purchase. Planned and moderated 4 workshops to ideate new functionalities.
Marketing Digital Coordinator at Manpower Panamá S.A.
June 1, 2017 - January 31, 2019
Developed graphic pieces for Oscar (2018) nominees to offer exclusive memberships. Prepared contingency communications to maintain confidence in the company from exclusive members. Planned the annual strategy of global campaigns in 5 languages. Executed and optimized digital campaigns to improve KPIs and conversion rates, creating social media posts, blog articles, and marketing campaigns.
Coordinador de Marketing at ADN Creativo Panamá
July 1, 2015 - June 30, 2017
Executed digital and offline marketing campaigns for events in Latin America applying SEO and SEM techniques, leading a multidisciplinary team of 8 collaborators. Responsible for Paid Media and advertising on social networks, increasing conversion metrics by 20%.
Website Coordinator at Cinex Venezuela
December 1, 2013 - March 31, 2015
Designed promotional website and led the process of web content and social networks, improving metrics by 25% with support of a team of 4. Coordinated and designed digital campaign for the new 4DX theaters.
Website Coordinator at Bancaribe S.A. Venezuela
October 1, 2008 - July 31, 2011
Planned and supervised internal and external communications to achieve organizational objectives. Managed a team of 6 direct and 20+ indirect employees. Planned and supervised production and schedule for annual communication strategy in corporate digital channels. Optimized digital marketing metrics, applied SEO and SEM techniques to increase website traffic, ran campaigns including search engine advertising, display advertising, and social media advertising. Developed new website and comprehensive digital platform for financial products and services. Managed Customer Relationship Manager.
User Experience Leader at N5 Now Panamá
May 1, 2024 - Present
Responsible for the design and innovation of digital banking for Credicorp Bank's customer, improving internal processes and the innovation team advising on agile methodologies. Designed the affiliation feature through Mobile Banking and features for temporary card locking; defined the processes and ceremonies of the innovation team to adopt Scrum.
Customer Experience Specialist at Zinli (MFTech S.A.)
August 1, 2023 - September 29, 2025
Led the design and innovation of the Zinli digital wallet, creating an intuitive user experience for a platform with over half a million users in LATAM and Europe. Designed the business transaction platform, features for service payments, payment programming, secure device session, and improvements to physical card purchasing. Planned and moderated four workshops to ideate new functionalities.
Marketing Digital Coordinator at Manpower Panamá S.A.
January 1, 2019 - September 29, 2025
Developed digital and offline marketing assets for exclusive resort memberships, prepared contingency communications to maintain member confidence, planned annual strategy with the Manager for campaigns in five languages, and executed digital campaigns improving KPIs and conversions.
Coordinador de Marketing at ADN Creativo
June 1, 2017 - September 29, 2025
Led digital and offline campaigns for LatAm events, applying SEO/SEM and supervising a multidisciplinary team of eight; managed paid media campaigns increasing conversion metrics.
Website Coordinator at Cinex Venezuela
March 1, 2015 - September 29, 2025
Designed promotional website and led web content and social networks, improving metrics by 25% with a team of four; coordinated digital campaign for the launch of 4DX theaters.
Website Coordinator at Bancaribe S.A.
July 1, 2011 - September 29, 2025
Plan and supervise internal and external communications; manage a team; oversee digital marketing performance metrics; SEO/SEM; developed a new website and digital platform for financial products.
User Experience Leader at N5 Now Panamá
May 1, 2024 - Present
Lead design and innovation for Credicorp Bank's digital banking, improving internal processes and guiding the innovation team in agile methodologies. Designed the Mobile Banking affiliation feature and temporary card locking; defined Agile ceremonies and Scrum adoption processes.
Customer Experience Specialist at Zinli (MFTech S.A.)
August 1, 2023 - September 29, 2025
Directed the digital wallet UX, creating an intuitive experience across Latin America and Europe. Designed the business transaction platform and key wallet features (services payments, secure sessions, card purchase improvements), and planned/moderated four workshops to ideate new functionalities.
Marketing Digital Coordinator at Manpower Panamá S.A.
January 1, 2019 - September 29, 2025
Developed graphic pieces for Oscar nominees’ exclusive memberships; managed contingency communications to maintain member confidence; planned annual multi-language campaigns; executed digital campaigns and optimized KPIs, conversions, social posts, blog articles, and marketing campaigns.
Coordinador de Marketing at ADN Creativo
June 1, 2017 - September 29, 2025
Executed digital and offline marketing campaigns for Latam events, applying SEO/SEM; led a multidisciplinary team; managed Paid Media and social advertising, increasing conversion metrics by 20%; supported high-profile clients such as Ferrari, Porsche, Dior, and Under Armour.
Website Coordinator at Cinex Venezuela
March 1, 2015 - September 29, 2025
Designed promotional websites, led web content and social media, and coordinated digital campaigns for new 4DX theaters, improving metrics by 25% with a team of four.
Website Coordinator at Bancaribe S.A. Venezuela
July 1, 2011 - September 29, 2025
Plan and supervise internal/external communications, manage a team, optimize digital marketing performance, apply SEO/SEM, and lead campaigns across digital channels; contributed to development of new websites and a comprehensive digital platform for financial products; CRM management.
User Experience Leader at N5 Now Panamá
May 1, 2024 - Present
Argentine technology company providing services for Latin America and Europe. Led the design and innovation of digital banking experiences for Credicorp Bank's customers, improved internal processes, and advised the innovation team on agile methodologies. Designed the affiliation feature in Mobile Banking, features for temporary card locking, and defined ceremonies and processes to adopt Scrum.
Customer Experience Specialist at Zinli (MFTech S.A.)
August 1, 2023 - September 29, 2025
Worked on Zinli digital wallet with >500k users. Designed the business transaction platform and wallet features (services payments, payment programming, secure device session, improvement of physical card purchase). Planned and moderated 4 workshops to ideate new functionalities.
Marketing Digital Coordinator at Manpower Panamá S.A.
January 1, 2019 - September 29, 2025
Staff for EXCLUSIVE TRAVELERS CLUB memberships, developed campaign materials and contingency communications, and planned annual strategy for global campaigns; executed digital campaigns and optimized KPIs and conversions; created social media posts and blog articles.
Coordinador de Marketing at ADN Creativo
June 1, 2017 - September 29, 2025
Marketing agency working on activation services for brands; led a multidisciplinary team of 8; managed paid media and advertising, increasing conversion metrics by 20%.
Website Coordinator at Cinex Venezuela
March 1, 2015 - September 29, 2025
Designed the promotional website and led web content and social networks; improved metrics by 25%; coordinated digital campaign for the new 4DX theaters.
Website Coordinator at Bancaribe S.A. Venezuela
July 1, 2011 - September 29, 2025
Plan and supervise internal/external communications; managed teams; SEO/SEM and digital marketing; developed new websites and digital platforms for financial products; budget planning and optimization.
User Experience Leader at N5 Now Panamá
May 1, 2024 - November 25, 2025
Responsible for the design and innovation of digital banking for Credicorp Bank's customer, improving internal processes and advising the innovation team on agile methodologies. Designed the affiliation feature via Mobile Banking and the features for temporary card locking; defined the innovation team's Scrum ceremonies and processes.
Customer Experience Specialist at Zinli (MFTech S.A.)
August 1, 2023 - August 1, 2023
Led the design and innovation of the Digital Wallet, creating an intuitive and attractive user experience. Designed the business transaction platform and features for payments of services, payment programming, secure device sessions, and card purchase improvements. Planned and moderated 4 workshops to ideate new functionalities.
Marketing Digital Coordinator at Manpower Panamá S.A.
January 1, 2019 - January 1, 2019
Staff for EXCL US Traveler's Club memberships; developed digital materials for exclusive resort memberships, prepared contingency communications, and planned global campaigns in 5 languages. Executed digital campaigns, optimized KPIs and conversion rates, and created social media posts, blog articles, and marketing campaigns.
Coordinador de Marketing at ADN Creativo
June 1, 2017 - June 1, 2017
Led digital and offline marketing campaigns for LatAm events, applying SEO and SEM; managed a multidisciplinary team of 8; responsible for Paid Media and social advertising, increasing conversion metrics by 20%.
Website Coordinator at Cinex Venezuela
March 1, 2015 - March 1, 2015
Designed the promotional website and led web content and social networks, improving metrics by 25% with a team of 4. Coordinated and designed the digital campaign for the new 4DX theaters.
Website Coordinator at Bancaribe S.A.
July 1, 2011 - July 1, 2011
Plan and supervise internal and external communications, manage a team, optimize digital marketing performance metrics, and develop a comprehensive digital platform for financial products and services.

Education

Graphic Design Advertising at Monseñor de Talavera University College
January 1, 2000 - December 31, 2000
at Monseñor de Talavera University College
January 1, 2000 - September 29, 2025
Business Administration at Interamerican University of Panama
January 11, 2030 - September 29, 2025
Graphic Design Advertising at Monseñor de Talavera University College
January 1, 2000 - September 29, 2025
Business Administration at Interamerican University of Panama
January 11, 2030 - September 29, 2025
Graphic Design Advertising at Monseñor de Talavera University College
January 11, 2030 - January 1, 2000
Business Administration at Interamerican University of Panama
January 11, 2030 - September 29, 2025
Graphic Design at Monseñor de Talavera University College
January 1, 2000 - November 25, 2025
Business Administration at Interamerican University of Panama
January 11, 2030 - November 25, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Travel & Hospitality, Software & Internet, Media & Entertainment, Professional Services, Education