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I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.…I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Cezar Florin Spataru

Project Manager, Data Analyst, QA Engineer

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I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.…I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Available to hire

I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery.

Since moving to Sweden in early 2022, I have focused on integration for the personal side.
On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Romanian, Moldavian, Moldovan

Fluent

Swedish

Beginner

Work Experience

Level 3 Integration Engineer at Ericsson

October 20, 2017 - February 1, 2022

Delivered integration projects for main client in Romania; improved SLA metrics; created, checked, updated, and approved change requests; planned changes, ensured no overlaps, and coordinated daily team tasks; managed handovers between teams.

Technical System Analyst at Amdocs

December 20, 2015 - October 19, 2017

Handled technical analysis, configuration and maintenance for billing and offers service systems for a main client in Romania; provided on-call support 24/7; produced knowledge base articles and supported new procedures; documented and supported projects.

Senior Technical Support Specialist at Power Factors

March 20, 2022 - Present

Led onboarding and recruitment, built a high-performing support team; improved SLA and reduced queue; created and updated KBs; supported platform and client communications; contributed to process improvements and cross-team collaboration.