CF

Cezar Florin Spataru

Available to hire

I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT.

About

I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery.

Since moving to Sweden in early 2022, I have focused on integration for the personal side.
On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

  • 10 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • Romanian, Moldavian, MoldovanFluent
  • SwedishBeginner

Industry experience

  • Telecommunications
  • Software & Internet
  • Professional Services

Work experience

Senior Technical Support Specialist · Power FactorsMar 2022 – Present · 4 yrs 9 mos

Led onboarding and recruitment, built a high-performing support team; improved SLA and reduced queue; created and updated KBs; supported platform and client communications; contributed to process improvements and cross-team collaboration.

Level 3 Integration Engineer · EricssonOct 2017 – Feb 2022 · 4 yrs 5 mos

Delivered integration projects for main client in Romania; improved SLA metrics; created, checked, updated, and approved change requests; planned changes, ensured no overlaps, and coordinated daily team tasks; managed handovers between teams.

Technical System Analyst · AmdocsDec 2015 – Oct 2017 · 1 yr 11 mos

Handled technical analysis, configuration and maintenance for billing and offers service systems for a main client in Romania; provided on-call support 24/7; produced knowledge base articles and supported new procedures; documented and supported projects.

Education

High School Diploma · Spiru Haret2030 – 2001
Bachelor's degree in Mathematics and Computer Science · Spiru Haret2030 – 2005

Certifications and awards

ITIL v3 Foundation2030 – 2026
Azure AI Fundamentals2030 – 2026
Conversational AI2030 – 2026
Agile Development Practices2030 – 2026

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