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I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.…I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Cezar Florin Spataru

Project Manager, Data Analyst, QA Engineer

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I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.…I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery. Since moving to Sweden in early 2022, I have focused on integration for the personal side. On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Available to hire

I am a technically oriented professional with extensive experience coordinating technical teams, improving processes, and delivering integrated solutions across telecoms and IT. I specialize in team leadership, onboarding, and cross-team collaboration to ensure reliable platform delivery.

Since moving to Sweden in early 2022, I have focused on integration for the personal side.
On work side the focus was on customer satisfaction, and building strong relationships between support and development teams. I am now excited to bring my problem-solving mindset and people skills to a new role with growth opportunities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Romanian, Moldavian, Moldovan

Fluent

Swedish

Beginner

Work Experience

Senior Technical Support Specialist at Power Factors

March 20, 2022 - Present

Led onboarding and recruitment, built a high-performing support team; improved SLA and reduced queue; created and updated KBs; supported platform and client communications; contributed to process improvements and cross-team collaboration.

Level 3 Integration Engineer at Ericsson

October 20, 2017 - February 1, 2022

Delivered integration projects for main client in Romania; improved SLA metrics; created, checked, updated, and approved change requests; planned changes, ensured no overlaps, and coordinated daily team tasks; managed handovers between teams.

Technical System Analyst at Amdocs

December 20, 2015 - October 19, 2017

Handled technical analysis, configuration and maintenance for billing and offers service systems for a main client in Romania; provided on-call support 24/7; produced knowledge base articles and supported new procedures; documented and supported projects.