Available to hire
I am a multilingual communications professional with a Master’s degree in Media Culture. I focus on digital ecosystem management and provide high-level technical and strategic support for Meta Ads Manager, translating complex data into actionable marketing insights to drive campaigns and brand storytelling.
My experience spans across European and Australian markets, with strengths in social media coordination, audience engagement, and cross-functional collaboration. I’m fluent in Italian and English, with French and Spanish as additional languages that help me connect with diverse audiences and teams.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Italian
Fluent
English
Fluent
French
Fluent
Spanish; Castilian
Advanced
Work Experience
Tech Customer Service Agent - Meta Pro Team Ads at TelePerformance
June 1, 2025 - PresentIn my current role, I serve as a technical and strategic consultant for businesses utilizing the Meta Ads Manager ecosystem. My daily responsibilities involve diagnosing complex delivery issues, advising clients on campaign optimization (ROAS, audience targeting, and creative best practices), and ensuring strict adherence to advertising policies.
Hostess, Barista & Cashier at Kairi Pub Hotel and Lowdown Cafe
May 1, 2024 - February 28, 2025Managed high-volume customer interactions and ensured a seamless guest experience in diverse hospitality environments across Australia; responsibilities included rapid adaptability to consumer behavior and maintaining brand reputation during peak operation hours for an international audience.
Cinema Operator & Front of House at Cinema Astra Porto
December 1, 2016 - May 31, 2024Over a year tenure, I managed the end-to-end patron experience while spearheading the cinema’s digital presence on Instagram; developed a consistent visual identity through Reels and Stories to drive ticket sales for premieres and local film festivals, and combined booth operations with organic social media strategy to bridge traditional cinema culture and digital engagement.
Production Assistant at Fresh Film Festival
January 1, 2022 - December 31, 2022Coordinated logistics between internal teams and external stakeholders to ensure seamless event delivery; focused on content strategy support and public-facing communication, gaining insight into how live events and digital storytelling intersect to build brand awareness; managed tight deadlines and complex schedules to support agency-client relationships.
Education
Master's Degree at University of Bologna
January 1, 2022 - December 31, 2024Bachelor's Degree at University of Ferrara
January 1, 2017 - December 31, 2020Qualifications
Digital Marketing and E-Commerce Google Courses
January 1, 2026 - May 22, 2026Cambridge English Proficiency C2
January 1, 2020 - May 22, 2026Industry Experience
Media & Entertainment, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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