Charles Wilson

Managed social media accounts by creating engaging content and developing strategies to increase brand awareness and audience engagement. Designed and executed targeted marketing campaigns across multiple platforms, aligning messaging with company goals and customer interests. Represented the company at industry events, and community booths, strengthening brand presence and building client relationships through face-to-face interactions. Collaborated with internal teams to ensure consistent branding, effective communication, and timely promotion of services, and events. Monitored market trends and competitor activities to identify opportunities for innovation and campaign improvements.

Safely and efficiently delivered 200+ packages daily to residential and commercial locations while meeting tight delivery windows and customer expectations. Operated delivery vans in compliance with traffic laws and safety standards, maintaining a clean driving record. Used GPS navigation and Amazon delivery technology (Amazon Flex) to optimize routes and ensure timely deliveries. Conducted daily vehicle inspections and reported maintenance issues to ensure fleet reliability and safety. Provided excellent customer service by maintaining a professional demeanor, resolving delivery issues, and ensuring package accuracy. Maintained high performance metrics, including delivery rate, scan accuracy, and customer satisfaction scores.

Managed and maintained athletic equipment inventory for our collegiate football team, ensuring all gear was properly issued, repaired, and accounted for throughout each season. Coordinated with coaches, players, and staff to meet daily practice and game-day equipment needs, demonstrating strong organization and time management skills. Oversaw laundry operations, uniform preparation, and equipment transportation, contributing to a smooth and professional team operation on and off the field