Charmène Leblanc

Lead the technical documentation team producing custom architectural components for commercial and residential interior projects across North America. Promoted to a leadership role within 2 years based on design thinking, technical precision, and client relationship management. Develop 2D/3D technical models in Revit and AutoCAD, ensuring design intent alignment and code compliance (IBC/IBC/ADA), and constructability for interior architectural elements. Coordinate between design teams and clients, translating conceptual design into technical specifications, shop drawings, and installation documentation. Review peer work for accuracy and compliance; mentor team members on technical standards and quality control processes. Manage project workflow and resource allocation, maintaining 100% on-time, on-budget delivery through attention to detail and process optimization.

Provided design consultation and material specification expertise to architects, interior designers, and homeowners for residential and commercial projects. Translated design concepts into appropriate material selections, balancing aesthetics, performance, budget, and installation requirements. Collaborated with design professionals on high-value projects requiring substrate preparation, waterproofing systems, and installation methods. Completed Schluter Workshop Part 1 certification— expanded technical expertise in waterproofing and installation best practices for wet environments. Managed client relationships from consultation through order fulfillment; compiled sales reports and contributed to strategic account development.