Available to hire
Creative, adaptable, and always learning. I’m a passionate graphic designer with strong visual storytelling, a foundation in brand identity, and a dedication to supporting others through design.
I thrive in dynamic environments, whether collaborating with clients or solving creative challenges independently.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
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Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Freelance Graphic Designer at Remote Freelance
April 1, 2016 - PresentCollaborate with a wide range of clients to deliver custom branding, menus, marketing materials, and seasonal promotions. Manage multiple projects simultaneously, from concept to final delivery. Provide accurate quotes, clear communication, and source files with print/web-ready instructions. Maintain client relationships with responsiveness, creativity, and professionalism. Research trends to keep client work current and relevant.
Customer Service Representative at Pool Supplies Canada
September 1, 2022 - August 18, 2025Assisted customers via inbound/outbound calls and Zendesk support tickets. Promoted product bundles, specials, and contractor services. Handled invoicing, payment processing, and data entry. Provided product knowledge, installation guidance, and placed special orders.
Fashion Designer at Abiti Moda Athletics
September 1, 2013 - August 18, 2025Developed colour stories, trend boards, and seasonal design concepts. Created spec packages, fashion flats, and fashion illustrations for manufacturing. Presented design rationales and future collection directions to stakeholders.
Inbound Customer Service Representative at Sitel Group
August 1, 2013 - August 18, 2025Delivered tech support for Cox Communications (U.S.). Promoted service upgrades and handled troubleshooting. Provided customer guidance for installing cable systems and audio devices. Assisted with payment processing and technician scheduling.
High-Touch Sales Representative & Alterations Assistant at Nicholas & Elizabeth Bridal
September 1, 2010 - August 18, 2025Guided brides and bridal parties through a personalized shopping experience. Took measurements and placed custom orders. Scheduled fittings and assisted tailors during alteration sessions. Represented the store at bridal shows and events.
Freelance Graphic Designer at Cherish Ireland Graphic Designer (Freelance)
April 1, 2016 - PresentCollaborate with a wide range of clients to deliver custom branding, menus, marketing materials, and seasonal promotions. Manage multiple projects from concept to final delivery. Provide accurate quotes, clear communication, and print/web-ready source files. Maintain client relationships with responsiveness, creativity, and professionalism. Research trends to keep client work current and relevant.
Inbound Customer Service Representative at Sitel Group
January 1, 2011 - August 31, 2013Delivered tech support for Cox Communications (U.S.). Promoted service upgrades and handled troubleshooting. Customer guidance for installing cable systems and audio devices. Assisted with payment processing and technician scheduling.
High-Touch Sales Representative & Alterations Assistant at Nicholas & Elizabeth Bridal
April 1, 2008 - September 30, 2010Guided brides and bridal parties through a personalized shopping experience. Took measurements and placed custom orders. Scheduled fittings and assisted tailors during alteration sessions. Represented the store at bridal shows and events.
Education
Graphic Design at Niagara College
September 1, 2013 - April 1, 2016Advanced Diploma. London ON.
Fashion Design at Fanshawe College
September 4, 2006 - April 1, 2008Advanced Diploma. Welland ON.
Advanced Diploma at Niagara College
September 1, 2013 - April 1, 2016Advanced Diploma at Fanshawe College
September 1, 2006 - April 1, 2008Graphic Design Advanced Diploma at Niagara College
September 1, 2013 - April 1, 2016Fashion Design Advanced Diploma at Fanshawe College
September 1, 2006 - April 1, 2008Graphic Design Advanced Diploma at Niagara College
September 1, 2013 - April 1, 2016Fashion Design Advanced Diploma at Fanshawe College
September 1, 2006 - April 1, 2008Qualifications
Industry Experience
Media & Entertainment, Retail, Consumer Goods, Professional Services, Manufacturing, Telecommunications, Computers & Electronics, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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