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I'm a Service Designer with over 4 years of experience in various sectors, particularly in startup, acceleration, and innovation contexts. I specialize in the discovery, validation, and design of digital and phygital services, focusing on operational delivery and collaboration with multidisciplinary teams. My aim is to translate user insights into actionable strategies that foster sustainable service models and create effective user experiences. I love working alongside diverse teams to co-create impactful solutions that resonate with real customer needs.…I'm a Service Designer with over 4 years of experience in various sectors, particularly in startup, acceleration, and innovation contexts. I specialize in the discovery, validation, and design of digital and phygital services, focusing on operational delivery and collaboration with multidisciplinary teams. My aim is to translate user insights into actionable strategies that foster sustainable service models and create effective user experiences. I love working alongside diverse teams to co-create impactful solutions that resonate with real customer needs.

Chiara Fornasa

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I'm a Service Designer with over 4 years of experience in various sectors, particularly in startup, acceleration, and innovation contexts. I specialize in the discovery, validation, and design of digital and phygital services, focusing on operational delivery and collaboration with multidisciplinary teams. My aim is to translate user insights into actionable strategies that foster sustainable service models and create effective user experiences. I love working alongside diverse teams to co-create impactful solutions that resonate with real customer needs.…I'm a Service Designer with over 4 years of experience in various sectors, particularly in startup, acceleration, and innovation contexts. I specialize in the discovery, validation, and design of digital and phygital services, focusing on operational delivery and collaboration with multidisciplinary teams. My aim is to translate user insights into actionable strategies that foster sustainable service models and create effective user experiences. I love working alongside diverse teams to co-create impactful solutions that resonate with real customer needs.

Available to hire

I’m a Service Designer with over 4 years of experience in various sectors, particularly in startup, acceleration, and innovation contexts. I specialize in the discovery, validation, and design of digital and phygital services, focusing on operational delivery and collaboration with multidisciplinary teams. My aim is to translate user insights into actionable strategies that foster sustainable service models and create effective user experiences. I love working alongside diverse teams to co-create impactful solutions that resonate with real customer needs.

Skills

Language

Italian

Fluent

English

Advanced

Spanish; Castilian

Intermediate

Work Experience

Innovation Designer / Design Mentor at TarantoCirTech – Tondo

June 1, 2025 - September 1, 2025

Contributed to a national acceleration program focused on the circular economy, selected participating startups, coordinated mentors, and delivered masterclasses on Design Thinking and service design.

Facilitator at Green Digital Futures – Sprintaly

April 1, 2025 - Present

Facilitated multidisciplinary teams during a hackathon focused on sustainable mobility and supported user research and final presentations.

Advisor – Design & Innovation at Biosyness

February 1, 2025 - Present

Supported the definition of brand identity and communication strategies for a deep-tech startup focusing on bio-materials. Led pitches and public talks to represent the startup’s vision effectively.

Service Designer at Djungle Studio

July 1, 2021 - January 1, 2025

Led discovery and validation activities for approximately 10 digital service initiatives across various sectors such as food, welfare, mobility, and proptech. Conducted user research, designed end-to-end service flows, and supported MVP definitions while collaborating closely with tech teams.