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Sales and retail operations professional with a track record of driving revenue growth, managing inventory and stock processes, and delivering excellent customer service. Experienced in training and motivating sales teams, improving product presentation, and meeting monthly sales targets. Tech-savvy and digitally adaptable, with skills in social media and digital marketing. Combines strong administrative and record-keeping abilities with problem-solving and customer relationship management to support smooth store operations and sustainable business growth.…Sales and retail operations professional with a track record of driving revenue growth, managing inventory and stock processes, and delivering excellent customer service. Experienced in training and motivating sales teams, improving product presentation, and meeting monthly sales targets. Tech-savvy and digitally adaptable, with skills in social media and digital marketing. Combines strong administrative and record-keeping abilities with problem-solving and customer relationship management to support smooth store operations and sustainable business growth.

CHIDIMMA PATRICIA OKAFOR

Marketer, Project Manager, Digital Marketer

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Sales and retail operations professional with a track record of driving revenue growth, managing inventory and stock processes, and delivering excellent customer service. Experienced in training and motivating sales teams, improving product presentation, and meeting monthly sales targets. Tech-savvy and digitally adaptable, with skills in social media and digital marketing. Combines strong administrative and record-keeping abilities with problem-solving and customer relationship management to support smooth store operations and sustainable business growth.…Sales and retail operations professional with a track record of driving revenue growth, managing inventory and stock processes, and delivering excellent customer service. Experienced in training and motivating sales teams, improving product presentation, and meeting monthly sales targets. Tech-savvy and digitally adaptable, with skills in social media and digital marketing. Combines strong administrative and record-keeping abilities with problem-solving and customer relationship management to support smooth store operations and sustainable business growth.

Available to hire

Sales and retail operations professional with a track record of driving revenue growth, managing inventory and stock processes, and delivering excellent customer service. Experienced in training and motivating sales teams, improving product presentation, and meeting monthly sales targets.

Tech-savvy and digitally adaptable, with skills in social media and digital marketing. Combines strong administrative and record-keeping abilities with problem-solving and customer relationship management to support smooth store operations and sustainable business growth.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Sales Representative at Agurate Online Limited (Agu.ng)

January 1, 2024 - Present

Managed daily store operations, ensuring excellent customer service and strong product presentation. Supervised inventory control, stock management, and order processing. Consistently achieved sales performance up to 95% of monthly targets. Trained and motivated new sales staff to meet and exceed performance expectations. Supported marketing efforts and strengthened customer service through effective customer relationship management.

Store/Retail Manager at Epiphany Boutique

May 1, 2021 - March 1, 2022

Supervised day-to-day store operations, including stock records and staff performance management. Improved product display and customer experience, contributing to increased overall sales. Handled customer complaints and implemented loyalty strategies to improve retention and customer satisfaction.

Class Teacher at Angel Raphael Nursery and Primary School

October 1, 2016 - February 1, 2019

Taught core subjects and supported learning for Nursery and Primary classes. Designed lesson plans, evaluated pupils’ academic performance, and managed academic records. Organized school activities, maintained classroom discipline, and supported effective day-to-day teaching and learning routines.