Hi, I’m Chikhi Hassan. I’m a dynamic customer service professional with a proven track record at Mobilis, where I resolved technical issues and guided clients to seamless solutions. I’m fluent in Arabic and French, with English proficiency, and I thrive in fast-paced, high-pressure environments while maintaining a friendly, client-focused approach. Beyond my customer service work, I enjoy photography and social media, and I’m pursuing studies in international relations at Jagiellonian University. I value teamwork, clear communication, and continuous learning, and I’m excited to bring my dedication, creativity, and problem-solving skills to a new opportunity.

Chikhi Hassan

Hi, I’m Chikhi Hassan. I’m a dynamic customer service professional with a proven track record at Mobilis, where I resolved technical issues and guided clients to seamless solutions. I’m fluent in Arabic and French, with English proficiency, and I thrive in fast-paced, high-pressure environments while maintaining a friendly, client-focused approach. Beyond my customer service work, I enjoy photography and social media, and I’m pursuing studies in international relations at Jagiellonian University. I value teamwork, clear communication, and continuous learning, and I’m excited to bring my dedication, creativity, and problem-solving skills to a new opportunity.

Available to hire

Hi, I’m Chikhi Hassan. I’m a dynamic customer service professional with a proven track record at Mobilis, where I resolved technical issues and guided clients to seamless solutions. I’m fluent in Arabic and French, with English proficiency, and I thrive in fast-paced, high-pressure environments while maintaining a friendly, client-focused approach.

Beyond my customer service work, I enjoy photography and social media, and I’m pursuing studies in international relations at Jagiellonian University. I value teamwork, clear communication, and continuous learning, and I’m excited to bring my dedication, creativity, and problem-solving skills to a new opportunity.

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Language

Arabic
Fluent
French
Fluent
English
Advanced

Work Experience

Customer Service Specialist at Mobilis
April 1, 2025 - April 1, 2025
Assisted customers with inquiries, complaints and service requests via phone and in person. Provided clear information about products and services. Helped clients resolve technical issues and guided them through solutions.
Teacher of French language at DK School of Languages
September 1, 2023 - September 1, 2023
Part-time teaching children and adults in Azazga.

Education

Baccalaureate in Science Studies at Brothers Hamdi High School – Yakouren
October 1, 2023 - November 23, 2025
1st year bachelor in international relations at Jagiellonian University Kraków, Poland
October 1, 2025 - November 23, 2025

Qualifications

DELF French proficiency 70/100
January 11, 2030 - November 23, 2025

Industry Experience

Telecommunications, Professional Services, Media & Entertainment