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Chippy Chandra pillai

Available to hire

I am a strategic project management and QA professional with experience spanning end-to-end testing, Agile practices, and cross-functional collaboration across the software lifecycle.

About

I am a strategic project management and QA professional with experience spanning end-to-end testing, Agile practices, and cross-functional collaboration across the software lifecycle.
I enjoy mentoring junior QA engineers, leading distributed teams as Scrum Master, and driving continuous improvement through test automation, KPI tracking, and risk management.

  • 2 years' experience
  • Joined January 2026

Languages

  • EnglishFluent
  • HindiIntermediate
  • MalayalamAdvanced

Industry experience

  • Software & Internet
  • Computers & Electronics
  • Education
  • Professional Services
  • Media & Entertainment

Work experience

Quality Assurance Specialist / Software QA Engineer / Scrum MasterJan 2013 – Jan 2015 · 2 yrs 1 mo

My role bridges QA engineering, testing, and end-to-end verification across the lifecycle. I lead cross-functional QA activities, mentor junior QA engineers, and drive release readiness. I defined testing strategy and automated test coverage using Tosca and Selenium, with UI automation in JavaScript and API automation. I used Jira for defect tracking and reporting KPI metrics. I led stand-ups, sprint planning, retros, and managed defect triage. I monitored quality KPIs and ensured timely resolution with development teams. I collaborated with cross-functional teams across ServiceNow, Salesforce, and HR systems, and coordinated risk management and release readiness.

Education

Master of Strategic Project Management · University of Vaasa2016 – 2024
Bachelor of Computer Applications · University of Vaasa2015 – 2016

Certifications and awards

Tricentis Tosca AS1 & AS2 Certification2030 – 2026
Foundation Certificate for Project Management Test Automation & Tools2030 – 2026

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