Provided remote support to teams, ensuring smooth operations and quick issue resolution. Coordinated escalations and tracked reports to improve workflow efficiency. Prepared documentation and reports for management review. Monitored operations, ensuring SLA compliance and timely problem-solving.

Front Officer / Remote Operations Support at JUS Partners Cosmopolitan LTD

October 1, 2023 - September 29, 2025

Supported users via phone, email, and chat, ensuring prompt and professional responses. Handled administrative duties including scheduling, correspondence, and record-keeping. Managed office inventory and coordinated tasks across departments. Assisted with procurement, client relationship management, and reporting.

Front Desk Officer (NYSC) at Anrora Ventures

June 1, 2020 - September 29, 2025

Managed front office operations including scheduling, guest relations, and correspondence. Designed and implemented an appointment booking system, improving efficiency. Assisted with documentation, presentations, and client support.

Sales & Client Relations at Wapic Insurance Plc

October 1, 2017 - September 29, 2025

Handled client communications, policy updates, and documentation. Developed marketing strategies and maintained client relationships. Assisted with administrative reporting and records management.